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# Thank you for your Trust
The Volkswagen model offers you the latest technology and a wide range of comfort equipment that you can enjoy in everyday driving.
Read and follow the information in this owner's manual before using the vehicle for the first time. The safety precautions and notes are particularly important, please read through the content thoroughly. If you are fully familiar with this vehicle, you will be able to recognize and avoid potential hazards that could result in injury to you and others. Please maintain the vehicle regularly in accordance with the requirements of the manual. Unauthorized vehicle modifications may result in vehicle malfunctions or serious personal injury. Please do not modify, adjust, or dismantle vehicle components without proper authorization.
If you have any further questions about your vehicle, or you think that the manual has not covered the topics you want to know, please feel free to contact ID. UNYX Service Center. You are always welcome to raise questions and make suggestions.
Wishing you a pleasant journey and safe travels.
Vehicle Manufacturer: Volkswagen (Anhui) Automotive Co., Ltd
Official Website: www.id.unyx.com
Customer Service Hotline: 4000-234-567
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/051ced79-b10a-47cb-865f-4777854a0c04/d13b12cc2a5369e197ef18b76130ccc49b1ec34c4c2abcff15b8a80f2e6d9652.jpg)
# WARNING
Observe the important safety instructions for use of child restraint systems in the vehicle.

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# Description
This owner's manual applies to the applicable models and derivatives listed in the context. This manual describes equipment information for all models, therefore, the equipment described in the manual may not be present on your vehicle. For actual vehicle equipment information, please refer to the sales contract information or contact ID. UNYX Service Center.
All information in this user manual is based on data at the time of finalization. Due to ongoing vehicle development, there may be discrepancies between your vehicle and the descriptions in this user manual. Therefore, no data, illustrations, or descriptions should be used as a basis for making any claims.
Detailed information on systems and equipment and their characteristics, conditions and system limits can be found in the relevant chapters.
Depending on legal and regulatory requirements, your vehicle may be equipped with manuals other than the owner's manual.
VWA64703BEV1
VWA64702BEV1
VWA64703BEV2
VWA64702BEV2
VWA64702BEV3
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/707f096a-4106-4fa6-a2d8-617ec701443f/c1f72b6f2674da9e4df3a26b765873e0bb1834de78e66299fbad2b66a187c05e.jpg)
If selling or renting out the vehicle, you can restore the infotainment system to factory settings to delete all personal data.

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# Observe the Following before and during a Journey
# Pay attention to the following tips to ensure the safety of all vehicle occupants and other road users:
Make sure that the exterior lighting and turn signals are working properly.
Make sure that the tyre pressure corresponds to the vehicle load.
Make sure that luggage and loads are correctly stowed for transport.
Make sure that sufficient washer fluid is filled in the window washer system.
Ensure that you have a good, clear view through all of the windows.
Ensure that the air intake to the electric drive is not obstructed, and that the electric drive is not covered by blankets or insulating materials.
Stow all objects, luggage and loads in the stowage compartments or secure them in the luggage compartment.
Make sure that the pedals can be operated without any hindrance at all times.
Wear shoes that provide good grip for your feet when using the pedals.
Make sure that the floor mat in the footwell on the driver side leaves the pedal area free and is securely fastened.
Transport children safely by securing them in a child restraint system suitable for their weight and size.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Adjust the front seats, rear seats, head restraints, steering wheel and mirrors correctly in accordance with the size of the occupants.
Assume a correct sitting position before setting off and maintain this position while driving. This applies to all vehicle occupants.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout the journey. This applies to all vehicle occupants.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.

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# Introduction to the Topic
Expressions and terms used in the owner's manual are explained below to permit easier understanding.
# Directions and positions
Directions and positions such as left, right, front and rear are normally relative to the vehicle's direction of travel, unless otherwise indicated.
# Illustrations
Illustrations help with orientation and should be regarded as a general guide. The illustrations may deviate from your vehicle.
# Form of address
For better legibility, the male form of address is used. However, this refers to all genders equally. The shortened linguistic form is used for editorial reasons and does not represent a value judgement.

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# Introduction to the Topic
# Number of Seats
The vehicle has a total of five seats: two at the front and three at the rear.
Each seat is equipped with a seat belt.
Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a deploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the vehicle, especially children.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/635d156a-5a71-4842-b0e2-a8cc21221afc/9ec5512868ac5c0f38b6583473799f17444309258c91a1c8d3a7c8582a85c13d.jpg)
# WARNING
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries during a sudden driving or braking manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
Never tilt the backrest too far to the rear.
Always keep your feet in the footwell during the journey. Never place your feet on the seat or dash panel, for example. Never hold your feet out of the window. If you sit like this, the airbag and seat belt cannot provide optimal protection and could actually increase the risk of injury during an accident.

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# Correct Sitting Position
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/def5ad3b-6f79-491c-8214-9ebd03332818/24041224f9d4d334c562c68591b847cfded15bb51b3e50bd5564071cf64ad4ef.jpg)
# Correct Sitting Position
The following describes the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they should contact a suitably qualified workshop to find out about possible special modifications. The seat belts and airbags can only provide a maximum level of protection if a correct sitting position is assumed. Volkswagen recommends contact with an ID. UNYX Service Center.
Volkswagen recommends the following seating position for your own safety and to reduce the level of injury in the event of a sudden braking manoeuvre or an accident:
# The Following Reminders apply to All Vehicle Occupants:
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of your head as close to the head restraint as possible at all times.
For small people, push the head restraint all the way down, even if the head is then located underneath the top edge of the head restraint.
For tall people, push the head restraint up as far as it will go.
Always keep both feet in the footwell.
Adjust and fasten seat belts properly.
# Additional Reminders for the Driver:
Adjust the seat so that the distance between the steering wheel and your breastbone is at least 25 cm and the circumference of the steering wheel can be held at the sides with both hands and your arms slightly bent.
The steering wheel must always point towards the breastbone and not towards the face.
Move the backrest into an upright position so that your back rests fully against it.
Adjust the driver seat by moving it forwards or backwards so that you are able to press the pedals to the floor with your knees still slightly bent and so that the distance from the dash panel to your knees is at least 10 cm.
Adjust the height so that you can reach the highest point of the steering wheel.
# Additional Points for the Front Passenger:
Move the backrest into an upright position so that your back rests fully against it.
Push the front passenger seat as far back as possible so that the airbag can provide maximum protection if it is deployed.

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# Explanation of Important Symbols
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/fe8552952a2f0a7468f6a017a44629add1110b09e82c88e4bd2e9f568caa456b.jpg)
# DANGER
Texts with this symbol indicate dangerous situations which will lead to fatal or severe injuries if you do not observe the warning.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/dc8d7abe776f80226527fad2c705764fc533e1edfa904f54d6c023564c97a045.jpg)
# WARNING
Texts with this symbol indicate dangerous situations which could lead to fatal or severe injuries if you do not observe the warning.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/80c6c0b24cac6f2ff9f2b4b3798a345a6b4f6dd9e1d50b505eb323c5cdbff81c.jpg)
# CAUTION
Texts with this symbol indicate dangerous situations which could lead to slight or medium injuries if you do not observe the warning.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/cfc90340cd083bc3a1d6263a7095491571ae1c8fd58b90c56496379a51067119.jpg)
# NOTICE
Texts with this symbol indicate situations which could cause vehicle damage if you do not observe the warning.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/a460ed287e0a3b71febd41cb1bf33189b1d622de08865fd08e55ba7e3499d7e0.jpg)
Texts with this symbol contain additional information on the protection of the environment.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/7da8dcc1031301a8f763ce451f33c73acc4a399998ae68ce9acacf5ab09a13ed.jpg)
Texts with this symbol contain additional information.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/8cf27bf49e05094c66be13455ec7ae3223bed26002d40433c270bb3b55776f21.jpg)
Refers to a section within a chapter that contains important information and safety notes that should always be observed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/003bd6afea440447b135536fabbd9b53d4cdb421244bef26a3088bb84a1dc9a7.jpg)
Indicates situations in which the vehicle must be stopped as soon as possible.
The symbol means "Trademark" and identifies a recognized but not (yet) officially registered TM mark. However, the absence of this symbol does not constitute a waiver of the rights concerning any term.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/68a3d76e9a920fffe003b4c4fd02c2aab7db163d49420328ac6eead795ea820c.jpg)
The symbol indicates a registered mark. However, the absence of this symbol does not constitute a waiver of the rights concerning any term.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/62c61f3d5042d22b9192e61cff24171cbe5265e9b5830194e5f81ca8b5bfdf09.jpg)
Symbols like these refer you to warnings within the same section or on a given page. They draw your attention to possible risks of accident or injury and explain how they can be avoided.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/4342bee9f59edca6ace4c2b270f8babe483e1a2b773b5b1336367809981de3dd.jpg)
Cross reference to potential risks of damage to property in the same section or on the page specified.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/e7894e4276beb26ff9f1931c7944632d6dff48d682f094e99a2f1fbc573a7800.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c0bf0495-4368-4f89-aa62-d9e8bd060eb2/c0e74a5cc8d81be07b9a11097a2cf86d0c972de751e4aebf0ec2f28972ce75ef.jpg)

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# Introduction to the Topic
If worn properly, seat belts hold the vehicle occupants in the correct sitting position during an accident or braking manoeuvre, providing maximum protection.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a59b0f86-4344-4e92-aa5d-a0d8d3972f38/b9f6015d8b7baa39ff51b72168ee939f4403bb421bd781e03e02fa83e02fce13.jpg)
# WARNING
Incorrectly fastened or unfastened seat belts can increase the risk of severe or fatal injuries.
Before every journey, each vehicle occupant must adopt the correct sitting position, correctly fasten the seat belt belonging to their seat and keep it fastened properly throughout the trip.
Before every journey and while the vehicle is in motion, secure all children travelling in the vehicle in a restraint system suitable for their weight and height. They must also wear correctly fastened seat belts.
Insert the latch plate only into the belt buckle of the corresponding seat and make sure that the latch plate engages securely. Using a buckle that does not belong to the seat that you are occupying reduces the level of protection and can lead to severe injuries.
Never unfasten the seat belt while the vehicle is in motion.
Never allow more than one person to share the same seat belt.
Never hold a child or infant on your lap or share a seat belt with them.
Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could prevent the seat belts from fitting and functioning properly.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a59b0f86-4344-4e92-aa5d-a0d8d3972f38/ac840733153a69a5ac018b9b526ff66bcb71041b285324c0ff6d07f00fafcd1c.jpg)
# WARNING
Damaged seat belts increase the risk of serious or fatal injuries. If the belt webbing or any other part of the seat belt becomes damaged, the seat belt may tear during an accident or sudden braking manoeuvre.
Do not jam the seat belt in the door or in the seat mechanism, as this can damage the seat belt.
If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat belt or belt attachment element in question must be replaced immediately by a suitably qualified workshop. The suitably qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and model year. Volkswagen recommends contact with an ID. UNYX Service Center.
Never try to repair, modify or remove the seat belts or belt attachment elements yourself. All repairs to the seat belts, belt retractors and buckles must be carried out by a suitably qualified workshop. The correspondingly qualified workshop must replace the seat belt only with a seat belt that is approved for the seat in question. Volkswagen recommends contact with an ID. UNYX Service Center.
Have seat belts that have been subjected to stress and stretched during an accident replaced by a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center. Renewal may be necessary even if there is no apparent damage. Also check the fastening of the seat belts.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a59b0f86-4344-4e92-aa5d-a0d8d3972f38/488c038e7da90523dce92747080c3373f5b3f8223ad19171815911ed5f0e5a6e.jpg)
# WARNING
Using seat belts incorrectly increases the risk of severe or fatal injuries.
Regularly check to ensure that the seat belt and its related parts are in perfect condition.
Always keep the seat belts clean.
Avoid allowing foreign bodies or liquids to enter the seat belt buckle slots and belt buckles. This could prevent the seat belt buckle slots, belt buckles and seat belts from working properly.
Never trap the seat belt. Never damage the belt or allow it to rub against sharp edges.

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# Fastening Requirements
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/247d2b3f-aa5e-4f1a-95bd-9449965ab30e/0a8064bb4ef270162306091db9dbddcb997e951c1e1c2dd05ccfc2989fac8b25.jpg)
On the instrument cluster display: warning lamp
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/247d2b3f-aa5e-4f1a-95bd-9449965ab30e/976f441fc78f70467aa962fbecfaac97dd4580fee5786dd07c829580a5f73ecc.jpg)
On the instrument cluster display: Seat Belt Wearing Status
After the ignition has been switched on, the seat belt warning system for the rear seats on the instrument cluster display shows the driver whether the adult rear seat passengers have fastened their seat belts.
When the start switch is switched on, the combination instrument displays the seat belt wearing status of the corresponding seat. This indicates whether the occupant in the driver's seat has fastened his or her seat belt.
The green symbol indicates that the passenger on this seat has fastened their seat belt.
The red symbol indicates that the passenger on this seat has not fastened their seat belt.
The grey symbol indicates that this seat is not occupied.
# Seat Belt Warning for the Front Seats
If the driver or passenger in the passenger seat does not fasten the seat belt correctly at the start of the journey and the vehicle speed is above approx. 25km/h, or if the seat belt is unfastened during the journey, a warning
tone will sound.
The red warning lamp also flashes on the instrument cluster display.
The red warning lamp will not go out until all occupants have fastened their seat belts when the ignition is switched on.
# Seat Belt Warning for the Rear Seats
If a seat belt for one of the rear seats is unfastened while the vehicle is in motion, the corresponding symbol will light up red for this seat. The red warning lamp also flashes on the instrument cluster display. If the vehicle is travelling faster than approximately 25 km/h an acoustic signal will also be given for some seconds.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/247d2b3f-aa5e-4f1a-95bd-9449965ab30e/76529cc6f38ab93348eb9d9009d3ed6dd0e880ef579c03af9c87de86914e3f46.jpg)
# WARNING
The wearing requirement is designed for the detection of adults. Reliable identification is not possible if the seat is occupied by a person of lower weight, especially a child. Tethering requirements also provide limited or no response if child seats and cushions are used.
Always ensure that all vehicle occupants, especially children, have fastened their seat belts properly.

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# Fastening and Unfastening Seat Belts
# Fastening the seat belt
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/ab99c335-d146-47f8-9b9e-f89df698c553/60072198f22c2cdaebea551803744c855c1973000fe97b2dd0b8f4441482e8a8.jpg)
Inserting the seat belt latch plate into the buckle
1. Adopt correct sitting position.
2. Take hold of the belt and pull it evenly across your chest and pelvis. Do not twist the belt when doing this.
3. Insert the latch plate securely into the buckle belonging to the occupied seat.
4. Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
# Unfastening the seat belts
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/ab99c335-d146-47f8-9b9e-f89df698c553/9859b11946af57d4cb9e842da1b565be144f7f58d3f31a6f3b8c943cf463bf78.jpg)
Removing the latch plate from the buckle
Unfasten seat belts only when the vehicle is stationary.
1. Press the red button in the seat belt latch and the latch will pop out.
2. Manually feeding the seat belt back ensures that the seat belt webbing is gently rolled back to avoid twisting the seat belt and damaging the trim panel.
# Twisted seat belt
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned too quickly into the side trim:
1. Take hold of the latch plate then slowly and carefully pull out the seat belt.
2. Untwist the seat belt and guide it back slowly by hand.
3. Fasten the seat belt even if you are unable to undo the twist. However, the twist should not be in part of the seat belt that comes into direct contact with the body.
4. Go immediately to a suitably qualified workshop in order to have the twist undone. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Seat Belt Routing
Only when the seat belt is worn correctly, fastened securely, can it provide optimal protection and reduce the risk of serious injury or death in the event of an accident. Additionally, wearing the seat belt correctly ensures that occupants remain in their seats, ensuring maximum protection when airbags deploy. Therefore, always fasten your seat belt and ensure it is worn correctly.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4e6ea8b9-e81b-42d4-81a1-c5d21b0605ee/96641f77f8bdca98288c0984ce98e72223105d581b2c0e4a9d5740b1d0dc8e5c.jpg)
Correct seat belt routing
# Correct seat belt routing
The shoulder belt must always lie on the center of the shoulder, never across the neck, over or under the arm or behind the back.
The lap belt must always lie across the pelvis, do not pass over the abdomen.
The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
# Correct seat belt routing during pregnancy
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4e6ea8b9-e81b-42d4-81a1-c5d21b0605ee/649acec7727eb6502772238dd6204c9a3af10d2598112d42249a612a18972fda.jpg)
Correct seat belt routing during pregnancy
For pregnant women, the seat belt must be positioned evenly over the chest and as low as possible over the pelvis. It must lie flat so that no pressure is exerted on the lower body this applies for the entire course of the pregnancy.
# Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
Seat belt height adjuster for the front seats.
Height-adjustable front seats.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4e6ea8b9-e81b-42d4-81a1-c5d21b0605ee/12c5706a5eaae558735c615339188c9e446ab6c18a792244bc1c00899d02c62e.jpg)
# WARNING
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving manoeuvre.
The seat belts only offer best protection when the backrests are in an upright position and the seat belts have been fastened properly.
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts in the direction of softer body parts such as the stomach.
Route the seat belt so that it lies flat and snugly on your upper body.
The lap part of the seat belt must lie across the pelvis and never across the stomach. Route the seat belt so that it lies flat and snugly on your pelvis. Pull the belt a little again to tighten it if necessary.
For pregnant women, the seat belt must be positioned evenly over the chest and as low as possible over the pelvis during the entire course of the pregnancy. It must lie flat so that no pressure is exerted on the lower body.
Do not twist the seat belt when it is fastened.
Never hold the seat belt away from your body with your hand.
Do not route the belt over hard or fragile objects, such as glasses, pens or keys.
Never change the belt routing by means of belt clips, retaining eyes or similar.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4e6ea8b9-e81b-42d4-81a1-c5d21b0605ee/4103b9ee19aa20d53b712b1015b710afc261c18dde63b4467466679cb93b63bb.jpg)
If a person's physical build prevents them from routing the seat belt properly, contact a suitably qualified workshop to find out about any special modifications so that the seat belts and airbags can provide the optimum level of protection. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Seat Belt Height Adjuster
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cd192a89-3449-482e-b064-dd85acf7de4c/bb8219161518d69e61c6c4b13a8cd3e736b046c5a5a35a924b813f10b9f86866.jpg)
Next to the front seats: seat belt height adjuster
The seat belt height adjuster can be used to adjust the position of the seat belt on the shoulder so that the seat belt can be fastened properly:
1. Press the button of the seat belt height adjuster together in the direction of the arrows and hold.
2. Push the seat belt height adjuster up or down so that the seat belt is routed over the middle of the shoulder.
3. Release the button of the seat belt height adjuster.
4. Pull sharply on the seat belt to check that the seat belt height adjuster is engaged securely.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cd192a89-3449-482e-b064-dd85acf7de4c/a482377af5996bcd1f97f46786e0c70e57208e4ce12d5c20fc6908a1626a3206.jpg)
# WARNING
Never adjust the seat belt height when the vehicle is in motion.

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# Belt Assembly
The seat belt in the vehicle is an integral part of the safety system for occupants. The vehicle's seat belt system provides the following important functions.
# Belt retractor
Seat belts are equipped with a belt retractor on the shoulder section of the belt. Full freedom of movement is ensured when the shoulder belt is pulled slowly or when the vehicle is travelling at normal speeds. However, if the belt is pulled out quickly or during sudden braking, during travel in mountains or bends and during acceleration, the belt retractor blocks the seat belt.
# Belt tensioner
The seat belts for the front seat occupants are equipped with belt tensioners.
The belt tensioners are activated by sensors and tighten the seat belts during severe frontal, side and rear collisions and also possibly vehicle rollovers. Any slack in the seat belt is tightened. This can reduce the forward movement of the vehicle occupants and their movement in the direction of the impact. The belt tensioner works together with the airbag system. If the vehicle rolls over, the belt tensioner will only be activated if the curtain airbags are triggered.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not mean that there is a fire in the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1d7a4b6c-c72f-40e0-9279-0ed0b09e84f6/66c6cae07f6464c786b67862283d0e5aaa6626a32e125980cc1c8bfb043594c2.jpg)
# WARNING
The protective function of the belt tensioners permits only one activation of the belt tensioners. The system must be replaced if the belt tensioners have been triggered.
Belt tensioners that have been triggered, and any affected system parts, must be replaced immediately with new parts that are approved by Volkswagen for the vehicle.
Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Suitably qualified workshops have the necessary tools, diagnostic equipment, repair information and qualified personnel. Volkswagen recommends contact with an ID. UNYX Service Center.
Never install recycled belt tensioner components or components that have been taken from end-of-life vehicles in your vehicle.
Never modify any components of the belt tensioners.
# Belt tension limiter
The seat belts for the front seat vehicle occupants and on the rear outer seats are equipped with belt tension limiters.
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an accident.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1d7a4b6c-c72f-40e0-9279-0ed0b09e84f6/79d6023de5efbd47d7aa9f6094d1b1e8a9bf2395867e96bf3d568ee7b3ee1cca.jpg)
Observe all safety requirements when the vehicle or components of the system are scrapped. These requirements are known to the suitably qualified workshops. Volkswagen recommends contact with an ID. UNYX Service
Center.

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# Service and Disposal of Belt Tensioners
Seat belts may become damaged during work on the belt tensioners or while removing or installing vehicle parts in conjunction with other repair work. This damage will not always be noticeable. The consequence may be that the belt tensioners could function incorrectly, or not function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed parts do not cause any injuries or environmental pollution. These requirements are known to suitably qualified workshops. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/f45c1c47-72e2-4135-9e89-d5cb32b41ec7/baf2d2265baa203a535f1e005627ba5cd3fa35f832dcc6cc0550be8f0fa69c49.jpg)
# WARNING
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a result, the belt tensioners may not be triggered when they should, or they may be triggered unexpectedly.
Never carry out any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts by yourself, and have such work carried out only by a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
Seat belts, belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/f45c1c47-72e2-4135-9e89-d5cb32b41ec7/2933e70215ea49aad8698408c38773db7e73193d55e104773a6ff53b84d43b2c.jpg)
The airbag modules and belt tensioners may contain perchlorate. Observe the legal requirements for disposal.

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# Introduction to the Topic
Airbags cannot replace seat belts, which must be worn at all times.
Airbags are only able to offer additional safety for vehicle occupants if the seats, seat belts, head restraints and in the case of the driver steering wheel are adjusted and used correctly.
Visible damage to the vehicle does not always mean that the airbag should have been triggered.
Situations in which the airbags will not necessarily be triggered:
When the ignition is switched off during a collision.
In the case of light front-end collisions.
In the case of a slight side collision.
In the case of a rear-end collision.
If the rotational speed measured by the control unit is too low in the event of a vehicle rollover.
In the case of low-speed collisions.
A triggered airbag may cause injuries, such as swelling, bruising, burning and grazing.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/424ce6a9-0748-4ede-a8b0-b54e20de3035/d1c6a5e4c7d740591c475c00d40fa6dfec1af4343203ec0ac983f68536d0a73c.jpg)
# WARNING
The risk of injury increases if there are any objects between the vehicle occupants and the deployment zones of the airbags when they are triggered as these objects will change the airbag deployment zone. The objects could enter the deployment zone of the airbag during sudden braking or driving manoeuvres and then be flung dangerously through the vehicle interior if the airbag is activated.
Never hold any objects in your hand or on your lap while the vehicle is in motion.
Never transport any objects on the seats.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/424ce6a9-0748-4ede-a8b0-b54e20de3035/be6ae0c7883dd5940b17047067f953fc18db1a7da33aa86cf3d45ba05c18b11f.jpg)
# WARNING
The airbag system can only be triggered once. Airbags no longer work effectively after being triggered and must be replaced. Without the protection offered by airbags, the risk of injury increases in the event of sudden braking or driving manoeuvres.
Airbags that have been triggered, and any affected system parts, must be replaced immediately with new parts that are approved by Volkswagen for the vehicle.
Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Suitably qualified workshops have the necessary tools, diagnostic equipment, repair information and qualified personnel. Volkswagen recommends contact with an ID. UNYX Service Center.
Never install recycled airbag components or components that have been taken from end-of-life vehicles in your vehicle.
Never alter components of the airbag system.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/424ce6a9-0748-4ede-a8b0-b54e20de3035/cb341796ec92af637e1f8237d94edab0f4cdfcf34a3b435d5d810ec114da16ab.jpg)
# WARNING
Fine dust particles or steam may be released when the airbags are triggered. This is normal and does not mean that there is a fire in the vehicle. The fine dust can cause irritation to the skin and eye membranes and cause breathing difficulties, particularly for people suffering from asthma or people who have (had) other respiratory problems.
To help reduce breathing difficulties, get out of the vehicle or open the windows or doors for more fresh air.
If you come into contact with the dust, you should wash your hands and face with a mild soap and water before eating.
Rinse out your eyes and any open wounds with water if dust has got into them.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/424ce6a9-0748-4ede-a8b0-b54e20de3035/d588867b18fa55de1eba0ccaf42ca0f2f1dd8d257821b2100ceaf6b03eb3f296.jpg)
# WARNING
Cleaning agents that contain solvents cause the surface of the airbag units to become porous. In an accident that triggers the airbag, loose plastic parts can be propelled through the vehicle interior and cause serious injury.
Clean the dash panel or the airbag covers with cleaning agents that contain solvents.

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# Indicator Lamp
# Functional Check
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e6734e26-0876-4b8c-a07f-e9e6d2e5d740/d96717fe2c86418ece5074f90ddcad1d2c9f1283298294001523d3660122d416.jpg)
The yellow indicator lamp in the instrument cluster display lights up briefly as a functional check when the ignition is switched on and goes out after a few seconds.
# Fault in Airbag or Belt Tensioner System
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e6734e26-0876-4b8c-a07f-e9e6d2e5d740/884b3f5971ef0c3142073abcf25d4c99dd353d8f7066252ab90e1d7af211916e.jpg)
The yellow indicator lamp lights up continuously. In addition, a message may be displayed in the instrument cluster.
A malfunction has been detected in at least one airbag or belt tensioner.
Go to a suitably qualified workshop and have the airbag and belt tensioner system checked. Volkswagen recommends ID. UNYX Service Center.

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# Fitting Locations and Deployment Zones of the Airbags
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/71e36330-3678-4ee1-9f57-96761ccc0ebb/fa8ad2beeefb1b2561e1df98ad7103679b2ce4e0e04bd3c8a9a7766f5037b511.jpg)
Fitting locations and deployment zones of the airbags
# Location
① Driver front airbag in the steering wheel.
② Front passenger front airbag in the dash panel.
③ Curtain airbags above the front and rear side windows (both sides).
④ Front side airbags in the driver seat and front passenger seat backrests.
⑤ Rear side airbags in the seat cushion bolster next to the backrest of the outer rear seats (depending on equipment).
⑥ Centre airbag in the driver seat backrest.
The airbag locations are identified by the text "AIRBAG".
The white areas in the illustration are covered by the airbags when deployed (deployment zone). You must never leave or attach any objects in these areas.
Once triggered, an airbag inflates in milliseconds at very high speed. This could cause objects to be flung through the vehicle interior. This can cause serious injuries.
Always leave the deployment zones of the airbags clear.
Never secure any items to the covers or in the deployment zones of the airbags.
Do not stick anything on or cover the locations of the airbags or the surfaces in the deployment zones of the airbags or modify these components in any way.
There must be no other persons, animals or objects between the occupant and the airbag's inflation range. Make sure that all occupants comply with this rule.
Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the front airbag on the front passenger side.
Only push the sun visors over to the side windows if no items are attached to the visors (e.g. pens or a garage door opener).
Do not add unauthorised sunshades to side windows.
The coat hooks in the vehicle should be used only for lightweight clothing. Do not leave any heavy or sharp objects in the pockets.
Do not fit any accessories to the doors.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/71e36330-3678-4ee1-9f57-96761ccc0ebb/5fb5113e79370696b04bccc0ad3df84a180564ae0eaa1c5b2c7d12a05db459b3.jpg)
# WARNING
An incorrect seat position could hinder the proper function of the front airbag and cause serious injury.
Always hold the steering wheel with both hands at the sides on the rim in the nine o'clock and three o'clock positions while driving.
Adjust the driver seat so that there is at least 25 cm between the driver's rib cage and the hub of the steering wheel. If your build makes it impossible to fulfil this requirement, then you must contact a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
Adjust the front passenger seat so that the distance between the passenger and the dash panel is as large as possible.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/71e36330-3678-4ee1-9f57-96761ccc0ebb/7b4179d3653fc4c0d79051f2c7cc8ce3dc6ecae98bc1215ab914f9c5d0c3cf90.jpg)
# WARNING
Incorrect use of the seats could hinder the proper function of the airbags and cause serious injury.
Never remove the front seats from the vehicle or alter any components of these seats.
Do not exert excessive force on the seat backrest bolsters.
Do not fit seat covers or protective covers over the seats unless they have been expressly approved for use in the vehicle.
Have any damage to the seat covers or around the seams of the airbags repaired immediately by a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Introduction to the Topic
Using child seats can reduce the risk of injury to the child if there is an accident. Always use child seats when driving with children.
Note the following:
Child seats are classified into groups depending on the size, age and weight of the child for which they are designed.
Various securing systems are used to secure child seats in the vehicle.
For safety reasons, child seats should always be fitted on the outer rear seats. No child seats may be fitted on the front passenger seat.
Volkswagen recommends using child seats from the approved brands Globalkids and Britax. The purchase should be made via official brand websites.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/856429d1-e598-4d67-84f5-5e35702c93b8/36fb7b47847eff29f376ce788f8a1129934682d7b569ee769125522ba195c705.jpg)
# WARNING
If children are not secured or are inadequately secured, they are at greater risk of serious or even fatal injury. Please note the following:
Children who are either under 12 years of age or less than 150 cm tall must not be carried in the vehicle unless they are secured in a suitable child seat while the vehicle is in motion. Observe the relevant national and local regulations.
Always secure children in the vehicle in a suitable child seat. The seat used must be appropriate to the child's height, weight and age.
Observe the specifications of the child seat manufacturer when installing the child seat in the vehicle and securing the child in the child seat.
Never fasten more than one child into one child seat.
Under no circumstances shall a child or infant be carried in the arms while travelling in a vehicle.
Never leave a child unsupervised in a child seat.
Never allow a child to be carried in a vehicle without being properly secured, and never allow a child to stand up or to kneel on a seat, or to sit incorrectly while the car is in motion. This is particularly important for children carried on the front passenger seat. In an accident, children may sustain serious injuries to themselves and others.
The child seat can only provide maximum protection if the seat belt is routed correctly around it. Always ensure that the seat belt is routed as specified in the instructions provided by the child seat manufacturer. If the seat belts are not worn correctly this can cause injuries even in a minor accident.
After an accident, it is vital to replace any child seats that were in use during the accident, as they could have sustained non-visible damage.

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# Types of Child Seat
Only use child seats that have been officially approved and are suitable for the child.
# Standards for Child Seats
Child seats must comply with standard GB 27887. Child seats that have passed the test in accordance with this standard must bear a qualified approval label. This approval label may include the following information on the child seat:
Weight class.
Size class.
Approval category (universal, semi-universal or vehicle-specific).
# Child Seat Weight Classes
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/f2f30240-72c2-499b-bb04-626f46311180/4e5f729768c909a1973b6083420df617d0858a7a5f8604213e5b997caf3f8f11.jpg)
Example illustrations of child seats
<table><tr><td>Class</td><td>Weight of Children</td></tr><tr><td>0</td><td>Under 10 kg</td></tr><tr><td>0+</td><td>Under 13 kg</td></tr><tr><td>1</td><td>9 to 18 kg</td></tr><tr><td>2</td><td>15 to 25 kg</td></tr><tr><td>3</td><td>22 to 36 kg</td></tr></table>
Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers are the best option for infants under 18 months. Use of a Globalkids C05310 Group 0+/1 set of rear-facing child seats recommended. It is recommended to adjust the child seat backrest to the most upright position, open the side support near the door panel of the child seat, and adjust it as close to the door panel as possible.
Weight class 1: group 1 (up to about 4 years old) and group 1/2 (up to about 7 years old) with an integral belt system are the best for children over the relevant weight limit. Use of a Goodbaby Vaya 2 Group 0+/1 set of rear-facing child seats recommended. It is recommended to adjust the child seat backrest to the most upright position, open the side support near the door panel of the child seat, and adjust it as close to the door panel as possible.
Weight classes 2/3: it is recommended to use the Britax Kidfix child seats Groups 2 and 3. It is recommended to use the seats with backrest and ISOFIX attachment. The child seat has a Secure Guard clip for stomach positioning and is recommended only for children under 7 years of age.
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat will fit in every vehicle. Therefore it is vital to check that the child fits properly in their child seat and that the child seat can be securely fastened in the vehicle.
# Distinguishing Child Seats by Licence Category
Child seats are licensed as "universal", "semi-universal" or "model-specific".
Universal: child seats with "universal" license are approved for use in all vehicles. No type list is required. In the case of universal approval for ISOFIX, the child seat must also be secured with a top tether.
Semi-universal: "semi-universal" license requires other safety devices for attaching the seat (that require additional testing) in addition to the standard requirements for universal approval. Child seats with "semiuniversal" approval come with a type list. The seats should only be used in vehicles that are included on this list.
Vehicle-specific: child seats with "vehicle-specific" license must have undergone dynamic testing in each model of vehicle for which it is approved. Child seats with "vehicle-specific" approval also come with a type list.

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# Installing and Using Child Seats
# Regulatory Requirements
The regulation does not permit the transport of children on the front passenger seat. Regulations and legal requirements take precedence over the information given in this owner's manual.
# Information on Fitting a Child Seat
Observe the following general information when fitting a child seat. This information is relevant whatever child seat securing system is being used.
Read and follow the instructions provided by the child seat manufacturer.
Whenever possible, fit the child seat on the rear bench seat behind the front passenger seat so that children can exit the vehicle on the kerb side.
Always ensure that there is enough space around the child seat. If necessary, adjust the position of the seat in front. When doing so, ensure that the driver or front passenger can still maintain a correct sitting position.
The backrest of the child seat must lay as flat as possible against the vehicle seat backrest. If required, adjust the seat backrest angle so that the child seat lies flush against the backrest. Once it has been installed, if the child seat is touching the head restraint and therefore cannot be positioned flush against the backrest, push the head restraint all the way up, or remove and stow safely in the vehicle.
The settings of the respective seat must no longer be adjusted after correct installation of the child seat. If the seat settings have been adjusted, installation of the child seat must be checked and adapted if necessary.
When a child seat is installed on a seat, no seat functions must be used on this seat, e.g. seat heating.
# Airbag Sticker
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f262fcf-ef5a-4a94-bebb-26061d2b39cc/41e498efed65ad367566eafe81cec05ebfde526bad216ded06bb90dd50e79697.jpg)
Airbag label on the sun visor
# Risks of Carrying Children on the Front Passenger Seat
If you use a rear-facing child seat, the front passenger front airbag can cause critical or potentially fatal injuries when it inflates.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f262fcf-ef5a-4a94-bebb-26061d2b39cc/b575b8fa1199a25d7a9417aadf3a7ff8431ac91de20bc5de65902a586a2a3732.jpg)
# DANGER
If you use a rear-facing child seat on the front passenger seat, the child sitting in it is at increased risk of sustaining serious or life-threatening injuries or being killed in the event of an accident.
The front-passenger front air bag is always enabled. It is therefore forbidden to place or use child seats of any kind on the front passenger seat.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f262fcf-ef5a-4a94-bebb-26061d2b39cc/1345143c511430198e044f37dba15c0ebd4c33c6cc761a22bd0c1cc799f0a6ac.jpg)
# WARNING
Child seats present a risk of injury if incorrectly installed.
Always read and follow the installation instructions and warning information provided by the child seat manufacturer.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f262fcf-ef5a-4a94-bebb-26061d2b39cc/d2a5e52a8e5991b43f503d63fec2966fa7042c93ced530c309bc7ad0a8558440.jpg)
# WARNING
A triggered curtain or side airbag can cause injuries.
Ensure that no children are seated within the airbag deployment zones.
Do not place any objects in the airbag deployment zones.

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# Securing Systems
Please only ever use the securing systems described here to secure child seats to the vehicle.
# Overview of Securing Systems
ISOFIX: ISOFIX is a standardized securing system for fitting child seats in the vehicle quickly and safely. The ISOFIX securing system creates a rigid connection between the child seat and the car body.
The seat has two rigid attachment arms. The attachment arms engage in ISOFIX anchor points between the seat cushion and backrest. A top tether or a support foot may sometimes have to be used in addition to the ISOFIX anchor points described above.
Three-point automatic seat belt. It is better to secure child seats using the ISOFIX system, if available, rather than with a three-point automatic seat belt.
# Additional Securing Points:
Top tether: the strap at the top of the child seat is routed over the rear seat backrest and hooked to an anchor point on the back of the rear seats. Top tether anchor points are marked with an anchor symbol.
Support foot: some child seats are supported by a support foot resting on the floor of the vehicle. This support foot helps prevent the child seat tipping forward in a crash.
# Recommended Child Seat Securing Systems
Volkswagen recommends that child seats are secured as follows:
Baby seats of Group 0/0+:
ISOFIX and support foot.
Group 1 rearward-facing child seats:
ISOFIX and support foot.
Group 1 forward-facing child seats:
ISOFIX and top tether or support foot.
Group 2/3 child seats:
Vehicle 3-point seat belts with ISOFIX connectors are recommended if the child seat is equipped with ISOFIX.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/d853c48f-9153-495e-9c7f-a355cdbd01ff/972f6a6071b04d62740aebf2c2c0b3d790b47d8ba61e3d3797479cd689bda00d.jpg)
# WARNING
If children are not secured or are inadequately secured, they are at greater risk of serious or even fatal injury.
Observe the specifications of the child seat manufacturer when installing the child seat in the vehicle and securing the child in the child seat.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/d853c48f-9153-495e-9c7f-a355cdbd01ff/cb8784932f48c1213363502a4e593d09e32c98f6344b16b5aefde18c9a5267c4.jpg)
# WARNING
Incorrect use of the support foot can cause severe or fatal injuries.
Ensure that the support foot is always correctly and safely installed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/d853c48f-9153-495e-9c7f-a355cdbd01ff/11d648710cc680821d3b08a1e7f73e276028879df2a1add9ed77c1ec13bc0051.jpg)
# WARNING
Child restraint anchorages are designed to withstand only those loads imposed by correctly fitted child restraints. Under no circumstances are they to be used for adult seatbelts, harnesses, or for attaching other items or equipment to the vehicle.

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# Securing a Child Seat with ISOFIX
# Quick Guide to ISOFIX Installation
The table below shows the options for securing ISOFIX child seats to the ISOFIX anchor points of the individual seats.
<table><tr><td>Group</td><td>Orientation of the child seat</td><td>Size class /ISOFIX class</td><td>Front passenger seat</td><td>Outer seats on the rear bench seat</td><td>Centre seat on the rear bench seat</td></tr><tr><td>Group 0: up to 10 kg</td><td>Rear-facing</td><td>E/R1</td><td>X</td><td>IL-SU</td><td>X</td></tr><tr><td rowspan="2">Group 0+: up to 13 kg</td><td>Rear-facing</td><td>E/R1D/R2C/R3</td><td>X</td><td>IL-SU</td><td>X</td></tr><tr><td>Rear-facing</td><td>D/R2C/R3</td><td>X</td><td>IL-SU</td><td>X</td></tr><tr><td>Group 1: 9 to 18 kg</td><td>Front-facing</td><td>B/F2B1/F2XA/F3</td><td>X</td><td>IL-SU、IUF</td><td>X</td></tr><tr><td>Group 2: 15 to 25 kg</td><td>Front-facing</td><td>-</td><td>X</td><td>IL-SU</td><td>X</td></tr><tr><td>Group 3: 22 to 36 kg</td><td>Front-facing</td><td>-</td><td>X</td><td>IL-SU</td><td>X</td></tr></table>
Size class: the size class shown corresponds to the permissible weight range of the child using the seat. The size class is indicated on the approval label for child seats with "universal" or "semi-universal" approval. A size class indication is affixed to the child seat.
X: seat not suitable for securing an ISOFIX child seat in this group.
IL-SU: seat suitable for installing an ISOFIX child seat with "semi-universal" approval. Refer to the vehicle list supplied by the child seat manufacturer.
IUF: seat suitable for installing an ISOFIX child seat with top tether and with "universal" approval.
# Installing Child Seats with ISOFIX
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f5ae962-df3e-4571-a9e2-97d4abb1acd3/1ed12a8673e535ee170f6e476dfc85e5c531cd5b8d92d4bafa39f3ac4ebf9a8d.jpg)
Markings identifying the ISOFIX anchor points for child seats on the seats of the rear bench seat.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f5ae962-df3e-4571-a9e2-97d4abb1acd3/71fa4fbef061f1d3efb95a04a1de5715bbcf68bc7e448d4f4fb37996ec61572e.jpg)
# Fitting a child seat with attachment arms
1. Observe the instructions.
2. Fold down any protective caps that may be fitted on the ISOFIX anchor points.
3. Push the fixing arms of the child seat in the direction of the arrows onto the ISOFIX fixing rings. The child seat must click and audibly securely into place.
4. Perform a pull test on both sides of the child seat to make sure that the child seat is properly engaged.
If the child seat is fitted with a support foot, the foot must stand firmly on the floor of the vehicle.

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# Securing Child Seats with the Top Tether
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/687ee689-4047-4ae7-85ba-7507bad1bdca/9cf9b0ccf233e8bebdc699348ecefc495ac4955eaf8042b945c48f160c652fe4.jpg)
On the rear of the rear bench seat: top tether anchor points for top tether
ISOFIX child seats with "universal" approval must be secured with an upper strap (top tether) in addition to the ISOFIX anchor points.
Secure the top tether only at the top tether anchor points provided for this purpose. The anchor points for use with the top tether are marked by a symbol and sometimes also with "TOP TETHER".
# Securing the Top Tether
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/687ee689-4047-4ae7-85ba-7507bad1bdca/75884c1706d335d0b1da560c911abfe576817fa65b58486c8f9c977ee13b26c5.jpg)
On the rear of the outer seats on the rear bench seat: attached top tether
1. Observe the instructions.
2. Push the head restraint on the vehicle seat all the way up or remove it.
3. Position the child seat in the center of the seat cushion.
4. Push the fixing arms on the child seat into the ISOFIX anchor points in the direction of the arrow. The child seat must click and audibly securely into place.
5. Remove the luggage compartment cover if necessary.
6. Guide the top tether of the child seat to the rear over the seat and hook it into the corresponding anchor point labelled "Top Tether".
7. Tighten the top tether so that the child seat is positioned against the upper section of the rear seat backrest.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/687ee689-4047-4ae7-85ba-7507bad1bdca/c4fa2305bf55d4396493b48adf516ce2b44f58cc804f0c49abd236b4e480b270.jpg)
# WARNING
Secure the top tether only at the top tether anchor points provided for this purpose. Failure to do this could lead to severe injuries.
Always secure only one top tether of a child seat to one top tether anchor point.
Never secure the top tether of a child seat to a fastening ring.

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# Securing a Child Seat Using the Seat Belt
If a child seat with a "universal" licence (u) is to be used in your vehicle, make sure that it is licensed for use in the appropriate seat. The necessary information on the child seat is provided by the child seat manufacturer. Please use the table below to find out how to install it.
<table><tr><td>Group</td><td>Child&#x27;s weight</td><td>Front passenger seat</td><td>Outer seats on the rear bench seat</td><td>Centre seat on the rear bench seat</td></tr><tr><td>Group 0</td><td>up to 10 kg</td><td>x</td><td>u</td><td>x</td></tr><tr><td>Group 0+</td><td>up to 13 kg</td><td>x</td><td>u</td><td>x</td></tr><tr><td>Group 1 (Rear-facing)</td><td>9 to 18 kg</td><td>x</td><td>u</td><td>x</td></tr><tr><td>Group 1 (Front-facing)</td><td>9 to 18 kg</td><td>x</td><td>u</td><td>x</td></tr><tr><td>Group 2</td><td>15 to 25 kg</td><td>x</td><td>u</td><td>x</td></tr><tr><td>Group 3</td><td>22 to 36 kg</td><td>x</td><td>u</td><td>x</td></tr></table>
u: universal; x: seat not suitable for securing a child seat of this group.
# Securing a Child Seat Using the Seat Belt
1. Observe the instructions.
2. Fasten the seat belt and guide it through the child seat as described in the child seat manufacturer's instructions.
3. Ensure that the seat belt is not twisted.
4. Insert the latch plate into the buckle for the appropriate seat and push it down until it audibly engages.
Child seats with the "semi-universal" license category, which are fitted by means of a seat belt and support foot, must not be installed on the center seat of the rear bench seat.

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# Children Monitoring System
The availability of the system depends on the vehicle configuration.
If the start switch is turned off, a text message will appear in the infotainment system reminding you not to leave occupants in the rear seats.
If a door is opened before or during driving, a text message will appear on the instrument display and a warning sound will be emitted if necessary. The warning sound can be turned off in Settings.
Children monitoring system is muted.

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# Safety Precautions in the Event of a Breakdown
Observe any legislation concerning the safety of a broken-down vehicle. For example, switching on the hazard warning lights and wearing a high-visibility waistcoat.
# Checklist
To ensure your own safety and that of your passengers, observe the following points in the specified order:
1. Stop the vehicle at a safe distance away from moving traffic and on a suitable surface. Observe all the important information on parking.
2. Switch on the hazard warning lights.
3. Ensure that all occupants exit the vehicle and go to a safe place away from moving traffic, e.g. behind the safety barrier.
4. Place the warning triangle in position to draw the attention of other road users to your vehicle.
5. Observe safety notes.
6. Seek expert assistance if necessary. Volkswagen recommends using the Volkswagen emergency service.
In the event of the hazard warning lights being activated, for example, during towing, the manipulation of the turn signal lever can indicate to following vehicles that the vehicle is about to turn or change lanes. The hazard warning lights will be temporarily deactivated.
# Switch on the Hazard Warning Light, e.g. in the following situations:
When traffic ahead suddenly slows down or you reach the tail end of a traffic jam to warn vehicles behind you.
When there is an emergency.
When the vehicle breaks down.
When the vehicle is being towed.
Always follow the regulations for use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing attention to the broken-down vehicle. This method must comply with traffic legislation.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/63824a9d-2d69-40c5-bbf9-f8a6461d8c71/b805477f38f872ab55eacb220418a6c9e70ae49452d752534feacecb5d49fcfb.jpg)
# WARNING
Any broken-down vehicle poses a high accident risk for the vehicle occupants and other road users.
Stop the vehicle as soon as possible and when safe to do so.
Park the car at a safe distance from moving traffic.
Switch on the hazard warning lights.
Never leave other persons alone in the vehicle, particularly children or people requiring assistance. This applies in particular when the doors are locked. People locked in the vehicle may be subjected to very high or very low temperatures.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/63824a9d-2d69-40c5-bbf9-f8a6461d8c71/fdce45a654532fe6bc5f2bf54a2288254a2bc9deee652108f1dbaafad49a56d9.jpg)
# WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Always follow the actions in the checklist and observe the generally valid safety precautions.
When pushing the vehicle by hand, do not press on the taillight clusters, the rear spoiler or large panels. This could damage the vehicle and the rear spoiler may become detached.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/63824a9d-2d69-40c5-bbf9-f8a6461d8c71/d7888f9792ed18f1fb049814ed854824ae25eab3b841ea9fa954a771974f6dd2.jpg)
The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long period of time even when the ignition is switched off.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/63824a9d-2d69-40c5-bbf9-f8a6461d8c71/de523909a24e542b036097adc339fb834e1ae793d6d11dc8601014473ed2a82b.jpg)
Depending on the vehicle equipment, the brake lights flash in quick succession if you brake sharply or initiate full braking at a speed of more than 80 km/h. This provides an especially conspicuous warning for the following traffic. If you then continue to brake, the hazard warning lights will be switched on automatically at speeds under approximately 10 km/h. Once the vehicle starts to accelerate, the hazard warning lights will switch off again.

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# What to Do in the Event of an Accident or a Fire
# Checklist After an Accident
To ensure your own safety and that of your passengers in an accident, observe the following actions in the specified order:
1. Deactivate the vehicle's drive system.
2. Switch on the hazard warning lights.
3. Place the warning triangle in position to draw the attention of other road users to your vehicle.
4. If necessary, remove all persons from the hazard area and provide first aid.
5. Report the accident to the fire service. Inform the fire service that the vehicle in question is an electric vehicle.
6. Wait for the emergency services at the scene of the accident.
7. Inform the emergency services and the persons involved at the scene of the accident that it is an electric vehicle.
# Checklist in the Event of a Fire
To ensure your own safety and that of your passengers in the event of a vehicle fire, observe the following actions in the specified order:
1. Deactivate the vehicle's drive system.
2. Switch on the hazard warning lights if possible.
3. Set up the warning triangle if possible to draw the attention of other road users to your vehicle.
4. If necessary, remove all persons from the hazard area and provide first aid.
5. Report the fire to the fire service. Inform the fire service that the vehicle in question is an electric vehicle.
6. Wait for the emergency services at a safe distance.
7. Inform the emergency services and the persons involved at the scene of the accident that it is an electric vehicle.
8. Do not attempt to extinguish the fire yourself.
9. Do not stay in the vicinity of a burning vehicles.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/354b255e-653a-4aa2-a305-a3561ef8b807/0b0fcef55ae142d8029757a6e11deaa0ab2ee1c7b4a0c7b704c9063dd521ce36.jpg)
# WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Always follow the actions in the checklist and observe the generally valid safety precautions.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/354b255e-653a-4aa2-a305-a3561ef8b807/00944f6fb9f2c51cb439d1f3a58c4800f61f7001817fd02b5216b39158872dc3.jpg)
# WARNING
In the event of a fire, an explosion and leaking hazardous substances can cause serious injuries.
Never stay in the vicinity of a burning vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/354b255e-653a-4aa2-a305-a3561ef8b807/75550eb7829651197b3af0126ea2248a97a71b78128387a5176fd3dcec078744.jpg)
If the system detects that an accident has happened, the high-voltage battery is automatically deactivated.
When the high-voltage battery is deactivated, seek expert assistance to have the high-voltage battery serviced.

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# Equipped for an Emergency
# Warning Triangle
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/8fd44539-abf5-4155-9d71-e92aa3a55c29/e1b533aaf62abbb0950ad4f029572fa3ab48d939c529f4bf3ef513bacbf99510.jpg)
In the boot lid: holder for the warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid.
1. Open the boot lid.
2. Take out the warning triangle.
3. Return the warning triangle to its holder after use.
The warning triangle must comply with legal requirements.
# High-visibility Waistcoat
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage compartment in the front door trim or in the glove box.
The high-visibility waistcoat must comply with legal requirements.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/8fd44539-abf5-4155-9d71-e92aa3a55c29/13710dc27c005761d0b58bbefd2b966f4f2c9532f7ac3a929404661428db4463.jpg)
# WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung though the vehicle and cause severe injuries.
Always secure the warning triangle safely in the holders provided in the vehicle.
Stow the high-visibility waistcoat in a stowage compartment where it can be easily reached.

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# Breakdown Call Service
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/6bc99e9f-d787-4144-b5d0-34a592ca49df/df7d4a2d9825afdddfc5650f6b69c5ed102e6bc53fca215d5986bb8c38c4c579.jpg)
In the roof console: touch controls for Roadside assist
# Roadside assist.
When your vehicle breaks down, you can connect to the Roadside Assist Service Center through “Roadside Assist ”, and the customer service will assist you in dealing with vehicle breakdowns, obtaining relevant information and providing humanistic care.
You can request professional help through Roadside Assistance when your vehicle breaks down.
While making a voice call, the system will transmit some vehicle information, such as the current location of the vehicle.
# Roadside Assist
The Roadside assist function allows you to seek professional assistance should your vehicle break down.
Some vehicle data, e.g. the current location, is transmitted parallel to the voice call.
# Using Roadside Assist
You can call Roadside assist in two ways:
1. Touch the Roadside assist button in the headliner center console. To make a call via the infotainment system:
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/6bc99e9f-d787-4144-b5d0-34a592ca49df/6107702f67af66a5a2b1076673d9f9b0f9dd6f0bf048a3b9e8f1fb41879738f5.jpg)
# 2. Tap Telephone Dial Roadside assist
The roadside assistance service provides bilingual services (Chinese and English), and the background service center will provide emergency call service in the language corresponding to that of the infotainment system selected by the user.
# Information Service
When you do not know a specific location or are inconvenient to operate, you can search for available charging piles nearby or be remotely assisted through roadside assistance. The customer service personnel will locate the destination and send it to the infotainment system, which will automatically activate the map and navigate to the destination.

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# Emergency Call Service
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/e351dd63683021f905120c86dcdd30c18aecbccc5b14a6aa527c4b1bddeca9ed.jpg)
In the roof console: button for Emergency Call Service (behind button cover) and indicator lamp
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/566a1285fbd8eb6ce70234569e28d9d9bed043a2b00f92844b57a8fde4e7975f.jpg)
In the roof console: button for Emergency Call Service
# Indicator Lamp for the Emergency Call Service
The control is equipped with an indicator lamp (arrow). Depending on the operational status of the Emergency Call Service in the vehicle, the indicator lamp lights up in different colours and light sequences:
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/5da7694c79dd02959960d9fccceff0f7b75eca1293c5832687567bc3cd59898d.jpg)
Indicator lamp does not light up: Emergency Call Service is deactivated or not available.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/62146fb3c8949653588cdee66b3523ac6d025575f59061ce59b3846c3ae16c11.jpg)
Indicator lamp flashes red after the ignition is switched on: system error. Emergency Call Service is deactivated.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/31b1fd1c78d648b7b6583ab15164495df6287a0035ab43d4dd5d14731ea043dd.jpg)
Indicator lamp lights up red continuously: system error. Emergency Call Service is still available.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/2e2296ec7e8c80fc011a9db128b72fc56b292fe308ecc9c53a16cbe4d1ec3fa7.jpg)
Indicator lamp lights up green: Emergency Call Service is available, system is ready for operation in the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/87f4a3e29ec9fc49356a5674233b93ae6f76f26935984baced88da61227c7dae.jpg)
Indicator lamp flashes green: active connection to a voice service.
# Emergency Call Service
The Emergency Call Service enables help to be organized as quickly as possible in dangerous situations.
When the Emergency Call Service is triggered, a connection to the Volkswagen emergency call center is established.
If an emergency call is placed manually, or automatically after an accident where an airbag or the belt tensioners were triggered, data relevant for the emergency call, e.g. the current vehicle location, will be transmitted automatically.
Additional factory-fitted components are installed in order to ensure that the function is still possible even after a serious accident, e.g. emergency call microphone, emergency loudspeaker and an integrated battery that is independent of the vehicle electrical system.
The emergency call service provides bilingual services (Chinese and English), and the background service center will provide emergency call service in the language corresponding to that of the infotainment system selected by the user.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/48b62f18b9660f3e736e5ce28192e900204f0b6a36594af744a94718786349a3.jpg)
# WARNING
The following conditions may limit or prevent the execution of a manual or automatic emergency call:
Your current emergency call location is in an area with no or insufficient mobile communications and satellite signal reception.
There is no valid license for the use of the Emergency Call Service.
The components in the vehicle required for the manual or automatic emergency call are damaged or do not have sufficient electrical power.
The emergency call service function has been deactivated.
The vehicle ignition is not switched on.
# Initiating an Emergency Call Manually
1. Press on the button cover and fold the button cover down.
2. Press the button for the legally required eCall Emergency System until the indicator lamp flashes green.
The emergency call is now initiated and a voice connection is established to the Volkswagen emergency call center.
If you have accidentally pressed the emergency call button, cancel the emergency call immediately.
Press the emergency call button again until the indicator lamp lights up green continuously.
Or: Cancelling calls in the infotainment system.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/95e1ef71472f030d8f50184adf1752c56e13f8664b33adb02415839f328a2010.jpg)
Press the button for the legally required eCall Emergency System only in an emergency.
# Automatic Emergency Call
An automatic emergency call is initiated only when the ignition is switched on.
If the system detects that the vehicle has been involved in an accident that results in airbag and belt tensioner triggering, the airbags and belt tensioners are triggered and an immediate connection is automatically established to the Volkswagen emergency call center. The automatic emergency call cannot be cancelled by pressing the button for the legally required eCall Emergency System.
If queries from the Volkswagen emergency call center remain unanswered, rescue measures are automatically initiated.
# Integrated Battery
The integrated battery ensures that the emergency call service remains available for some time if the 12-volt vehicle battery is disconnected or faulty.
A corresponding message will be displayed in the instrument cluster display if the integrated battery is discharged or faulty. If this message is displayed, immediately go to a suitably qualified workshop and have the integrated battery replaced. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/4c0fec100ce81d5dd4dab61da1c0aa55aaadfeb1b441912382f0c6e028d40f32.jpg)
Have the integrated battery checked by a suitably qualified workshop after about 3 years and replaced if necessary. Volkswagen recommends contact with an ID. UNYX Service Center.
# Data Transmission
In the event of an emergency call, the available data is transmitted to the Volkswagen emergency call center to determine the necessary rescue measures.
The data on the vehicle location is continuously overwritten so that only the last ten stored locations required for correct functioning of the Emergency Call Service are available. The vehicle is therefore not permanently tracked.
The data relating to the emergency call is processed exclusively in order to ensure correct functioning of the Emergency Call Service. The data related to the emergency call is automatically deleted by the system several hours after the emergency call was triggered.
The following data is transmitted:
Current position of the vehicle when the emergency call was triggered.
Ten positions shortly before the emergency call was triggered.
Vehicle identification number (VIN).
Type of vehicle drive.
Vehicle model.
Type of trigger (automatic or manual).
Type of call.
Direction in which the vehicle was moving when the emergency call was triggered.
Accident severity.
Accident direction.
Type of casualty.
Time of collision.
Temperature.
Type of road.
Reliability of positioning data.
Version of data strings.
Counter of data strings transferred per call.
Determined number of passengers.
Language selected in the Infotainment system.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/e6c30f579db1ecb7847ad114bd546282b4b896eece065689b9382bdddd0cba3a.jpg)
Depending on the vehicle equipment, data transmission can be influenced by the privacy settings. The Emergency Call Service function can be guaranteed only if data transmission is fully possible.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a2335890-d577-4532-bf3c-2cda752ca86a/4328999ec1ed0083239491613d63ca3e7c4834209bb2dce3aab7a25c37d1a3fe.jpg)
The function of the Emergency Call Service may be restricted if Infotainment systems have been retrofitted.

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# Troubleshooting
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/59844a6e-992d-4831-9f5b-53415e6197b0/9d187a86d20f950f740e3e09740aa05aff28aaa47dfa3ce25305f7bef6cb7940.jpg)
# Emergency Call Service is Faulty
The indicator lamp in the emergency call button lights up red continuously . In addition, the message Error: Emergency call function. Please visit workshop. may be displayed in the instrument cluster display.
There is a system fault in the Emergency Call Service. It may not be possible to make an emergency call.
Go to a suitably qualified workshop immediately and have the fault rectified. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/59844a6e-992d-4831-9f5b-53415e6197b0/bfd7160a67edbe0532dc9c01dfe216707a90b937e2c1bd0cc6bc85c183192236.jpg)
# Emergency Call Service is Restricted
The indicator lamp in the emergency call button lights up red continuously . In addition, the message Emergency call function restricted. Please visit workshop. may be displayed in the instrument cluster display.
The availability of the Emergency Call Service function is restricted. It is not possible to establish a voice connection to the Volkswagen emergency call center.
Go to a suitably qualified workshop immediately and have the fault rectified. Volkswagen recommends contact with an ID. UNYX Service Center.
# Touch Panels React Differently than Expected
Moisture, dirt and grease can impede the functioning of the touch panels.
Always keep touch panels clean and dry.

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# Abbreviations List
Abbreviation list:
<table><tr><td>Abbreviation</td><td>Definition</td></tr><tr><td>A2DP</td><td>Advanced Audio Distribution Profile: Manufacturer-independent technology for audio signal transmission via Bluetooth.</td></tr><tr><td>AAC</td><td>Advanced Audio Coding: Format for compressing audio files.</td></tr><tr><td>ABS</td><td>Anti-lock Brake System.</td></tr><tr><td>AC</td><td>Alternating Current: Alternating current.</td></tr><tr><td>ACC</td><td>Adaptive Cruise Control.</td></tr><tr><td>AFS</td><td>Adaptive Front Lighting System.</td></tr><tr><td>ALAC</td><td>Apple Lossless Audio Codec: Format for compressing audio files.</td></tr><tr><td>APE</td><td>Monkey's Audio: Format for compressing audio files.</td></tr><tr><td>AR - HUD</td><td>Augmented Reality Head-Up Display.</td></tr><tr><td>ASR</td><td>Acceleration Slip Regulation.</td></tr><tr><td>AVRCP</td><td>Audio Video Remote Control Profile: Manufacturer-independent technology for remote control of audio sources via Bluetooth.</td></tr><tr><td>BAS</td><td>Brake Assist System.</td></tr><tr><td>CCC</td><td>China Compulsory Certification.</td></tr><tr><td>DAB</td><td>Digital Audio Broadcasting.</td></tr><tr><td>DC</td><td>Direct Current: Direct current.</td></tr><tr><td>DCC</td><td>Adaptive Chassis Control.</td></tr><tr><td>DOW</td><td>Door Open Warning.</td></tr><tr><td>EBD</td><td>Electronic Brake Pressure Distribution.</td></tr><tr><td>EBS</td><td>Electronic Brake Systems.</td></tr><tr><td>EDL</td><td>Electronic Differential Lock.</td></tr><tr><td>ESC</td><td>Electronic Stability Control.</td></tr><tr><td>eSIM</td><td>Embedded Subscriber Identity Module: Permanently installed, non-interchangeable SIM card.</td></tr><tr><td>ETC</td><td>Electronic Toll Collection.</td></tr><tr><td>FLAC</td><td>Free Lossless Audio Codec: Format for compressing audio files.</td></tr><tr><td>FM</td><td>(frequency modulation): very high frequency, VHF.</td></tr><tr><td>GPS</td><td>Global Positioning System: global navigation satellite system for position determination.</td></tr><tr><td>HFP</td><td>Hands-Free Profile: wireless telephony.</td></tr><tr><td>HUD</td><td>Head-up Display.</td></tr><tr><td>IPA</td><td>Intelligent Parking Assist.</td></tr><tr><td>ISO</td><td>International Organization for Standardization.</td></tr><tr><td>LED</td><td>Light Emitting Diode: light-emitting diode.</td></tr><tr><td>MAP</td><td>Message Access Profile: protocol for transmission of text messages and emails.</td></tr><tr><td>MKB</td><td>Multi Collision Brake.</td></tr><tr><td>MP2</td><td>Format for compressing audio files.</td></tr><tr><td>MP3</td><td>Format for compressing audio files.</td></tr><tr><td>MP4</td><td>Format for compressing audio files.</td></tr><tr><td>MPEG</td><td>Moving Picture Experts Group.</td></tr><tr><td>NFC</td><td>Near Field Communication: Standard for data transfer in the close range using wireless technology.</td></tr><tr><td>OBD</td><td>On-Board Diagnostic System: Diagnostic Connection.</td></tr><tr><td>OPUS</td><td>Format for compressing audio files.</td></tr><tr><td>pACC</td><td>Predictive Adaptive Cruise Control.</td></tr><tr><td>PBAP</td><td>Phone Book Access Profile: Manufacturer-independent technology for transmission of mobile telephone phone book data.</td></tr><tr><td>POI</td><td>Point of Interest.</td></tr><tr><td>QR code</td><td>Quick Response Code: Binary representation of coded data.</td></tr><tr><td>RCTA</td><td>Rear Cross Traffic Alert.</td></tr><tr><td>RPA</td><td>Remote Park Assist.</td></tr><tr><td>SD</td><td>Secure Digital (memory card): Digital memory card.</td></tr><tr><td>SIM</td><td>Subscriber Identity Module.</td></tr><tr><td>SMS</td><td>Short Message Service.</td></tr><tr><td>SPP</td><td>Serial Port Profile: Serial data transmission via Bluetooth.</td></tr><tr><td>TIN</td><td>Tyre Identification Number.</td></tr><tr><td>TPA</td><td>Memory Park Assist.</td></tr><tr><td>TPM</td><td>Tyre Pressure Monitoring System.</td></tr><tr><td>TSR</td><td>Traffic Sign Recognition.</td></tr><tr><td>TWI</td><td>Tread Wear Indicator.</td></tr><tr><td>USB</td><td>Universal Serial Bus: Serial bus system for connecting external devices.</td></tr><tr><td>VIN</td><td>Vehicle Identification Number: Number for unique identification of a vehicle.</td></tr><tr><td>WAV</td><td>Waveform: Audio file format.</td></tr><tr><td>Wi-Fi</td><td>Wireless Fidelity: Wireless network.</td></tr><tr><td>WMA</td><td>Format for compressing audio files.</td></tr><tr><td>WPA2/3</td><td>Wi-Fi Protected Access 2/3: Encryption method for a wireless network.</td></tr><tr><td>WPS</td><td>Wi-Fi Protected Setup: Standard for simple setup of a wireless local area network with encryption.</td></tr><tr><td>XDS</td><td>Extension of the electronic Differential lock.</td></tr></table>

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Common Units
<table><tr><td>Unit Symbol</td><td>Meaning</td><td>Unit Symbol</td><td>Meaning</td></tr><tr><td>A</td><td>ampere</td><td>m</td><td>meter</td></tr><tr><td>g</td><td>gram</td><td>mL</td><td>milliliter</td></tr><tr><td>Hz</td><td>hertz</td><td>mm</td><td>millimeter</td></tr><tr><td>kg</td><td>kilogram</td><td>N</td><td>newton</td></tr><tr><td>km</td><td>kilometer</td><td>N·m</td><td>newton meter</td></tr><tr><td>km/h</td><td>kilometer per hour</td><td>No.</td><td>number</td></tr><tr><td>L</td><td>litre</td><td>rpm</td><td>round per minute</td></tr><tr><td>h</td><td>hour</td><td>min</td><td>minute</td></tr><tr><td>s</td><td>second</td><td>V</td><td>volt</td></tr><tr><td>W</td><td>watt</td><td>kW</td><td>kilowatt</td></tr><tr><td>°C</td><td>celsius degree</td><td>mi</td><td>mile</td></tr><tr><td>GHz</td><td>gigahertz</td><td>bar</td><td>bar</td></tr><tr><td>Psi</td><td>pounds per square inch</td><td>kWh</td><td>kilowatt-hour</td></tr><tr><td>Ah</td><td>ampere-hour</td><td>°</td><td>angle</td></tr><tr><td>%</td><td>percentage</td><td></td><td></td></tr></table>

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# Front Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1211e7e9-0332-4bc9-8c98-5c2456e3b99b/8f899a81ed224f760aee351ca6e69670f29d985a50a1672ff63861106591badc.jpg)
Overview of vehicle from front
① Door handles
② Headlights
③ Sensors for assist systems
④ Mounting for towing eye
⑤ Radar sensor for assist systems
⑥ Volkswagen badge
⑦ Bonnet release lever with bonnet space underneath
⑧ Front Windscreen (depending on the configuration) :
with vehicle identification number
with front windscreen wiper
with front windscreen heating
with camera window for assist systems
with rain/light sensor positioned near the interior mirror

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# Rear Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/91b2102d-670e-4f90-a93b-deaf6bfc2125/7dac93d18dd74fb2456f2190d9eeb9ac0e6557fbdf6672cbc493646476a8658f.jpg)
Overview of vehicle from rear
① Roof aerial
② High-level brake light
③ Rear windscreen:
with rear windscreen heating
④ Number plate light
⑤ Area:
of the button for opening the boot lid
of the camera for parking systems
⑥ Sensors for assist systems
⑦ Behind a cover: mounting for towing eye
⑧ Behind the bumper: radar sensor for assist systems
⑨ Jacking points
⑩ Taillight clusters
⑪ Exterior mirrors
With display of lane change system (Side Assist)
⑫ Charging socket flap

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# Driver Door Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e2a0f96b-66c1-4b5f-99c3-ab949de61e69/fb52a45af1330f0bf1132a8e4b6976eb50a386abaa109560c05b9ba89c44f9ef.jpg)
Driver door: controls
① Door release lever
② Central locking system indicator lamp
③ Touch control
for deactivating the rear electric window buttons
for activating the electric childproof lock
④ Touch control for locking and unlocking the vehicle
⑤ Rotary knob for exterior mirror settings and functions
⑥ Buttons for operating the electric windows and
⑦ Release lever for bonnet
⑧ Stowage compartment
with bottle holder
with stowage facility for high-visibility waistcoat
⑨ Button for opening the boot lid

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# Driver Side Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cbcde3f2-f098-4611-9209-78809af63a58/196ba444550686a584eb55dcb74881110e704a8f899eac988c1e46ff6da5a714.jpg)
Overview of the driver side
① Touch controls
for light functions
② Vents
③ ID. Light (light strip between windscreen and dash panel)
④ Turn signal, main beam and wiper lever
⑤ Touch controls of the multifunction steering wheel
for driver assist systems
for audio, navigation
for volume adjustment
for activating voice control
for changing between the views of the digital instrument cluster
for steering wheel heating
for head-up display
⑥ Horn
⑦ Digital instrument cluster
with warning and indicator lamps and gear indicator
⑧ Head-up display
⑨ Driving mode selector
with button for electronic parking brake
⑩ Infotainment system
⑪ Touch controls
for switching the Infotainment system on and off
for temperature settings of the air conditioning system
for volume adjustment
⑫ Touch controls for air conditioning, heating and fresh air system
⑬ Touch control for switching the hazard warning lights on and off
⑭ Starter button
⑮ Pedals
⑯ Location of the driver front airbag
⑰ Lever for adjusting the steering wheel position

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# Front Passenger Side Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/1f8bbb85-b2ad-45b8-9451-376a3ce1435a/28207c72dc83419b40a0d5ebb351629120347162c541d0126cf166eeef233b8c.jpg)
Front passenger side: overview of the dash panel
① Location of front passenger front airbag in the dash panel
② Glove box with button for opening
③ Vent

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# Center Console Overview
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/74335826-a604-4d8c-9f7d-65cd4a9546fb/b5fb197278cd6eae79691dc67d9d663e707f213b97a8d498f70f140673866c5e.jpg)
Overview of the lower section of the center console
① Stowage compartment
with USB ports
② Stowage compartment
with function for wireless charging in accordance with QI standard
③ Drink holders
with contact area for the vehicle key for an emergency start
④ Release for stowage compartment under the center armrest
⑤ Center armrest with stowage compartment underneath

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# Controls and Displays in the Roof
# Symbol
# Meaning
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/60f3666e-ac8d-40cb-a785-7e60c187ecaf/adc00ffed2e4be26a9ef4294f42090a620cb751968c00c49b743d6fb6897fe8e.jpg)
Interior light switch and reading light operating panel.
Operation buttons for sunshade roller blinds.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/60f3666e-ac8d-40cb-a785-7e60c187ecaf/4cde7b7f72c72b4c8e60d26baf668b1ec98fd8e54d62aceb93e27eeeeb6117d8.jpg)
Roadside assistance and emergency call buttons.

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# Introduction to the Topic
The system runs a check on certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion. Malfunctions are indicated by red and yellow warning symbols with information messages on the instrument cluster display. An acoustic warning is also given in certain cases. The appearance of the text messages and symbols can vary depending on the version of the instrument cluster.
In addition, a list of current malfunctions can be opened manually. To do so, open the Vehicle status or Vehicle menu.
# Priority 1 warning
The red central warning lamp flashes or lights up, in some cases together with acoustic warnings or additional symbols. Do not drive on! Danger. Check the fault. Seek expert assistance immediately.
# Priority 2 warning
The yellow central warning lamp flashes or lights up, in some cases together with acoustic warnings or additional symbols. Malfunctions and insufficient service fluids can damage the vehicle and cause it to break down. Check the fault as soon as possible. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends contact with an ID. UNYX Service Center.
# Note about information in the owner's manual
You will find further information on the warning in the owner's manual.
# Information message
Information about various procedures within the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/56fdaa2d-2a8e-46c4-879b-7a1008fb4c24/ee951752f0bfa6edaa775a0edfeda80bd9450bf8e0354938c4b9230479d3a4fe.jpg)
If several warnings are present, the symbols will appear for several seconds, one after another. The symbols will continue to appear until the faults are rectified.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/56fdaa2d-2a8e-46c4-879b-7a1008fb4c24/66ec06c9eeadf4eacb8bc2aeccce2210285fc1e4569d95448be38cddbba3d001.jpg)
If warnings about malfunctions are displayed when the vehicle's drive system is activated, it may not be possible to adjust some settings as described, or the information display may appear differently. If the fault persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Explanations
The warning and indicator lamps can light up individually or in combination and indicate warnings, faults or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out after a while.
You can find information on other indicator lamps, e.g. in switches or touch panels, in the respective chapters.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/9a409179af22e0ce37fb9403d81e774a8ec9bb2246fc904a8ba0776e5486cf35.jpg)
# WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic and can cause accidents, serious injury and even death.
Never ignore any illuminated warning lamps or text messages.
Stop the vehicle as soon as possible and when safe to do so.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/1d105c70b74411f1526c6f07c0ffba3cc55b3cbde256d328cb5aa900ca108b6b.jpg)
Due to ongoing development of the vehicle, the warning lights and indicators listed may differ from the icons in the vehicle after updates.
# Symbol
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/cd4ee5bfab36c9ef2b9f40c903e213b1f24a7f9aa01cb126b7986dff73e12819.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/447e26c40735f70606dacdf49a4e695c4e27fca2fe4d6a1c7515c32f09f6c9d7.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/3921d852866b3be58bd32994053b20cc2eb40ed98a1e9d539f73184cf291e594.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/748543029127191eda03a56f2c7d6d77bf55b228b1cfaa7c9de7ff779411e125.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/8d9d834bea208a0222660a393694f5740a771220e6b842a6e305c474604e8e62.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/49cae5cd9d7429e621d01d94ee9e80bee8e7e6b19bf0551596f44de5ddc68982.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/0db39dabe83d7f6c9966f93074af0406a6fa0edc099abe37826a07e047ca37d6.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/15170cf3d24935333176fd1f3bd1ade625783f8cf7785990707a4950a6fcf7d0.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/933f759360736c598bcf0545fad2892cc0ba2f610c8ae04e901cd6b513d4f9ae.jpg)
# Meaning
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/7886092d1f2fc845386b991a2f5444e82f3b67d5660e35b278d1f99c9268592f.jpg)
Do not drive on! Central warning lamp
Fasten seat belt
High-voltage batteries are depleted and may be deeply discharged
Electronic parking brake switched on
Holding force of the electronic parking brake too low
Electronic parking brake fault
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/f05dd3398833095a0412ecf71b7d292d2bbc41bfa5e2bb9a6dbfe8aa1464df06.jpg)
Do not drive on! Brake system fault
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/23b50535927548c7dc4d26b6498a6a7d45f678d70fefad0b42e072c3d32f3892.jpg)
Do not drive on! Low brake fluid level
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/b3c3066ae80303f3b14a1b3c5a54e4386b6656fff0c52e429dc2e0774c63b692.jpg)
Do not drive on! Electromechanical brake servo failure
Take over control of the vehicle and be prepared to brake
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/dadefd5ad8afd303cdd878fc060c6ecf3c1e9189683ae5f20fdf3fcd5c159f87.jpg)
Do not continue driving! Cooling system fault
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/630d536150111aae9b49e203a82d691e1d6056307b69cb5094db04a152367e83.jpg)
Do not drive on! Fault in steering
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/030b4c937f958e129a53eb95aff756c6a6f806b21c0f98e69e999fedbde4a72f.jpg)
Leave vehicle! Danger of fire
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/e2f593b4b2e992d364f82ab494b61d6928ca29145c9876078486b6c0bf4507ab.jpg)
Do not drive on! Fault in high-voltage system
[STOP) Do not tow vehicle! High-voltage system overheated
[STOP) Do not drive on! Electric drive overheated
Do not drive on! Fault in the 12-volt power supply system
High-voltage battery is drained or too cold to continue driving
Health risk! Open windows! $\mathrm { C O } _ { 2 }$ concentration too high
Collision warning
Take over steering immediately
Emergency assistance system adjustment, passive steering intervention activated
Emergency assistance system adjustment, passive steering intervention not activated
Central warning lamp
Range calculation fault
Fault in airbag or belt tensioner system
Functional check for the airbag indicator lamp
Emergency Call Service restricted
Emergency Call Service fault
Electronic parking brake fault
Check the brake pads
Lit up: Electronic Stability Control (ESC) fault
Flashes: Electronic Stability Control (ESC) or traction control system (ASR) regulating
ESC Sport switched on
Anti-lock brake system (ABS) fault
Travel Assist not available
Vehicle lighting failure
Rear fog light switched on
Air conditioning system not working correctly or $\mathrm { C O } _ { 2 }$ concentration cannot be measured
Health risk! Open windows! $\mathrm { C O } _ { 2 }$ concentration too high
Rain/light sensor fault
Fault in wipers
Washer fluid level too low
Fault in steering
Low tyre pressure
Tyre Pressure Monitoring System fault
High-voltage system fault
Reduced power
Front Assist is starting up
Front Assist is not available
Front Assist is switched off
Speed limiter not available
Adaptive Cruise Control (ACC) is not available
Emergency Assist not available
Lane keeping system (Lane Assist) not available
Emergency Assist intervention
Lane keeping system (Lane Assist) is regulating
Fault in the lane change system (Side Assist)
Rear Traffic Alert fault
Rear Traffic Alert braking intervention
Fault in 12-volt power supply
Low charge level of the high-voltage battery
High-voltage battery empty
Adaptive chassis control fault
Vehicle key not in vehicle
Traffic sign recognition is not available
Ready to drive
Auto Hold function active
Turn signals
Speed limiter switched on, system control active
Lane Assist active
Travel Assist active
The ACC is regulating, no vehicle detected in front
The ACC is regulating, vehicle in front detected
Speed regulation due to a bend
Speed regulation due to a roundabout
Speed regulation due to a junction
Speed regulation due to cancellation of the speed limit
Speed regulation due to approaching the tail end of a traffic jam
Speed regulation due to speed limit
Main beam or headlight flasher
Speed limiter activated but not adjusted
Lane Keeping Assist System (Lane Assist)
Auto Hold function switched on
Charge level of high-voltage battery
Outside temperature colder than $+ 4 ^ { \circ } \mathrm { C }$
Service due
Travel Assist deactivated
Travel Assist active, Adaptive Cruise Control active, adaptive lane guidance passive
Main-beam control active
Take over steering
Eco driving profile
Comfort mode
Sport driving profile
Individual driving profile
Reference to information in the owner's manual
Be aware of road conditions and vehicles
Identify drowsiness and recommend stopping to rest
Take your foot off the accelerator
Motorway exit ahead
Slope ahead
Roundabout ahead
Junction ahead
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/a4c8fe1fd338a56569d1b40f7d5b908ac5e8d2ee6b9c73c666ae15dcc219c2b5.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/2f1a9d84f2bf374e042c9cff2df9b0ee12640b3ff024865f912a78250489d2b5.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/566f0b88e4c38d6b041fa95aafa0a569ff5e6f02bb8114c30ae10b834e8e9c03.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/44b0f411a2749ecb3c2756172a81796838acab736666289eed110e4d88973b71.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/8b9528d5892839cc2f8341ee14b86e816d47f34cc40a0f18556b622034574cac.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/8b2ff32178585c4f5df60c0bfa0f31efade2f9aea0056662ca8eb38f7926dbe8.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a10fc23e-e0fb-4160-9c26-4c3e8efc8aed/56603ce484befc77986009381fec8fc8a7dc3d9432fcb8b025994c80b091a37a.jpg)
Bend to the left ahead
Bend to the right ahead
Speed limit ahead, example
Vehicle ahead
Distance warning, please increase the distance
Emergency charging of the high-voltage battery
Child presence detection muted

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# Instructions
The vehicle is equipped with a digital instrument cluster. The instrument cluster displays basic information such as speed.
Depending on the vehicle equipment, the following information may also be available:
Status displays for driver assist systems.
Display messages.
Warning and indicator lamps.
Information on consumption and range.
The content can be individually customised and adjusted in the menus.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a7e62135-de97-44c5-9afb-f52025cc04e0/036da0e8506e3595bcfdc4abd486ca413712fc8782268ddd2303335cc81894a3.jpg)
# WARNING
If the driver is distracted when driving, this can cause accidents and serious injuries.
Never operate the instrument cluster while the vehicle is in motion.
Adjust all settings in the instrument cluster and Infotainment system only when the vehicle is stationary.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a7e62135-de97-44c5-9afb-f52025cc04e0/bf8381007a637e0298298520eb2dcb4691e7b049b52ad370429674c73e75bbdb.jpg)
# WARNING
The display may be switched off if there is a serious fault in the instrument cluster. The indicator lamp may also light up.
Stop the vehicle in a safe place.
Seek expert assistance.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a7e62135-de97-44c5-9afb-f52025cc04e0/c15df6871f40ed433a9b6c84994c2c2b05f81a0d51257a022c2b45a247540587.jpg)
When you activate the vehicle's drive system after the 12-volt vehicle battery has been totally discharged, replaced or after a jump start, you may find that system settings, such as personal convenience settings and programming, have been changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle battery has been sufficiently charged.

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# Introduction to the Topic
The digital instrument cluster has a high-resolution LC colour display. By selecting different information profiles, displays from the driver assist systems and other displays can be shown in addition to the digital speedometer.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7e2ab3eb-eed6-4bb8-a467-e3ca4221ee94/a8073b3e2a8f6cb54ce457039d43d847fcb1a847f1e97bfe13a32b11016e2ea5.jpg)
Digital instrument cluster in the dash panel

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# Operating the Digital Instrument Cluster
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/464beb3b-2632-480d-b2ad-60dede4830f1/62a8d49b58374ded3d9123d3272dba2104a024630dcdd04383a1fb0a42cc7a68.jpg)
Right side of the multifunction steering wheel: operating the digital instrument cluster
# Views in the display area
Information and warnings are shown as a message in the digital instrument cluster. The message appears on the digital instrument cluster from the top.
The digital instrument cluster provides a concise overview of driving data, Dynamic Road Sign Display information or active driver assist systems.
The amount and scope of the displayed information may differ depending on the vehicle equipment.
The digital instrument cluster can display the following views:
Summary Before activation of the vehicle's drive system: display with information on mileage, charge level and range.
Basic Driving displays with information on driver assist systems, speed and navigation.
Driver assist systems Display of active driver assist systems and speed.
Navigation Display navigation route prompts.
# Setting views
The "driver assist systems" view and "navigation" view can be selected with the button on the multifunction steering wheel.
To change to the "Navigation" view, press the button or swipe to the right over the button .
To change to the "Driver assist systems" view, press the button or swipe to the left over the button
If warnings about malfunctions are displayed when the ignition is switched on, it may not be possible to adjust some settings as described, or the information display may appear differently. If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/464beb3b-2632-480d-b2ad-60dede4830f1/ec1fb06e7241bf164992d5b7b6c860bb404e2ecfe52d036305471cfa6e7ab7b3.jpg)
# WARNING
If the driver is distracted when driving, this can cause accidents and serious injuries.
Never operate the digital instrument cluster while the vehicle is in motion.
Adjust all settings in the digital instrument cluster and Infotainment system only when the vehicle is stationary.
# Hiding messages via the multifunction steering wheel
Press the button on the multifunction steering wheel.

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# Digital Instrument Cluster Information Displays
# Possible notifications in the digital instrument cluster
Depending on the vehicle equipment, various kinds of information can be displayed in the digital instrument cluster:
Outside temperature display.
Road signs detected by the Dynamic Road Sign Display system.
Open doors, bonnet and boot lid.
Speed warnings.
Speed warning for winter tyres.
Mileage displays.
Doors, front bonnet and boot lid not closed.
Navigation information.
Seat Occupancy and Seat Belt Wearing.
Range display.
Remaining charging time during charging of the high-voltage battery.
Service interval display.
Warning and information messages.
# Outside temperature display
If the outside temperature falls below approximately $+ 4 ^ { \circ } \mathrm { C } .$ , a snowflake symbol appears in the upper area of the digital instrument cluster as an overlay $= 0 . 3$ . This symbol remains lit until the outside temperature rises above $+ 6 { } ^ { \circ } \mathrm { C }$ .
In the following situations, the temperature displayed may be higher than the actual outside temperature as a result of the heat radiated from the vehicle.
When the vehicle is stationary.
When travelling at very low speeds.
The measuring range is between $- 4 5 ^ { \circ } \mathrm { C }$ and $+ 7 6 { } ^ { \circ } \mathrm { C }$ .
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7b318219-8c6e-4d39-9609-8d9e69ad3025/9c088fc62f7ef0475c80291849b8ac10db5ccc0b35c09bfecd62709c7ee87331.jpg)
# WARNING
Streets and bridges can be iced over at outside temperatures above freezing point.
The snowflake symbol $= - 3$ indicates that there is a risk of black ice.
There may also be black ice on the road at outside temperatures above $+ 4 ~ ^ { \circ } \mathrm { C }$ when the snowflake symbol $6 0 - 3 = 1 0$ i not displayed.
Never rely only on the outside temperature display!
# Open doors, bonnet and boot lid
The digital instrument cluster indicates if any doors, the bonnet or boot lid are open once the vehicle has been unlocked and while the vehicle is in motion. In some cases, an acoustic warning is also given.
# Seat occupancy detection
The digital instrument cluster displays the occupied seats and whether the seat belts on the occupied seats are fastened.
# Speed warning for winter tyres
A display in the digital instrument cluster indicates when you have exceeded the set maximum speed.
Speed warning settings can be made in the vehicle settings in the Infotainment system.
# Mileage displays
The odometer registers the total distance travelled by the vehicle.
# Range display
Approximate calculation of the distance in kilometres that can still be travelled with the current battery charge level under the current driving conditions and with the same consumption rate. This distance is calculated using factors that include the current energy consumption.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7b318219-8c6e-4d39-9609-8d9e69ad3025/0c7e27128922bfcc6c6599127f7389ea68e7a653aae360fb68a4bb7788420ee2.jpg)
Some notifications in the digital instrument cluster may be overridden by sudden events, e.g. speed warning.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7b318219-8c6e-4d39-9609-8d9e69ad3025/9f1e3ecbeda2d08847eb30236ffa9636c333bffc47eb5217d56966492e1242e9.jpg)
Depending on the vehicle equipment level, some settings and displays may also appear in the Infotainment system.

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# Charge Level and Range in the Digital Instrument Cluster
Charge level display
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0cc55804-0284-4478-a6ed-ea7bfb21ef98/ab682a45ee5a4465f30e93ef8e7365ce52cf3d4ad722056456d9b6913254087d.jpg)
In the digital instrument cluster: charge level of the high-voltage battery ① and vehicle range ②
The current charge level of the high-voltage battery is displayed in the digital instrument cluster by the symbol
with a percentage value ①. The fill level of the battery symbol changes with the charge level.
# Range display
The vehicle range is specified in kilometers (km) or miles (mi), depending on the setting ②.
The displayed value is calculated and updated depending on the driving style and ambient conditions. The range can therefore also vary even for a fully charged high-voltage battery.
Reserve range
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0cc55804-0284-4478-a6ed-ea7bfb21ef98/04631049193a5b948891440b2199b8912060732f2dbe0711086eca08fbf6cfdd.jpg)
In the digital instrument cluster: range and reserve capacity display
① Charge level and range.
② Reserve capacity warning level 1 and range.
③ Reserve capacity warning level 2 and range.
Warning levels for the reserve range
Yellow The charge level is less than 20 %.
Red The charge level is less than 10 %.
Charge the high-voltage battery as soon as possible to prevent the vehicle from breaking down.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0cc55804-0284-4478-a6ed-ea7bfb21ef98/244fb8aee24952d1f712fe8bc7f40a13713fcf0e66c6b4854d8501e79ac77587.jpg)
# WARNING
Driving when the charge level of the high-voltage battery is too low can lead to the vehicle breaking down when in traffic and can lead to accidents and serious injuries.
Always make sure the high-voltage battery has sufficient charge.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0cc55804-0284-4478-a6ed-ea7bfb21ef98/3a641113c9feff727ffb1c8fd86616a34e1654ec9c87945b9abd2f0f5fe06948.jpg)
# WARNING
When the charge level of the high-voltage battery reaches the reserve range, this may result in changed vehicle handling, e.g. different acceleration response of the vehicle.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions as well as the charge level of the high-voltage battery.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0cc55804-0284-4478-a6ed-ea7bfb21ef98/355a6f1a761e5b97e471f8be918c26844a2b24b7464d939e84255ad145a43b94.jpg)
# NOTICE
Self-discharge of the high-voltage battery, e.g. due to the vehicle parking for periods of several months, can lead to the high-voltage battery being damaged if ambient temperatures are high and the high-voltage battery has a low charge level.
Always make sure the high-voltage battery has sufficient charge.
The range for electric driving may be reduced at very low outside temperatures when the high-voltage battery is consequently very cold.

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# Power Display
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4605faf6-0102-4b02-a27c-40bd90c46a2b/e238aa270b80daef0edadbcea973d3f940878882da17645c83f6b72965d234e9.jpg)
In the digital instrument cluster: power display
The power display shows the current performance capability of the electric drive and the current electric drive or recuperation power while the vehicle is in motion.
# Display concept
Using the bar divided in the middle, the power display continuously shows the availability of brake energy recuperation (green) to the left and traction (blue) to the right. The availability is unrestricted when the respective bar reaches the end marking. The bar is shown shortened in each case if availability is restricted.
The current drive power is displayed dynamically by a lighter bar, either as brake energy recuperation power (light green) to the left or traction power (light blue) to the right.
The power limit of the electric drive is reached when the current drive power and currently available performance capability are the same (bars are same length)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4605faf6-0102-4b02-a27c-40bd90c46a2b/ca1fd2d724d8fd85db4d2c8f5440d0403079f9a9df8d226320376cce6ab78c20.jpg)
The power limit cannot be achieved at all vehicle speeds.
# Influencing factors
The following influencing factors apply in addition to the vehicle speed:
The availability of traction and brake energy recuperation depends on the charge level of the high-voltage battery. Brake energy recuperation may be restricted by a high charge level and traction by a low charge level.
If the temperature of the high-voltage battery gets very low or very high, this can lead to a reduction in the available drive power. This applies to traction and brake energy recuperation.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4605faf6-0102-4b02-a27c-40bd90c46a2b/bf8819811d8f3615da3096ba1213ea8b8ddd55a82a475a555cf4ad25d62d0604.jpg)
WARNING
If the performance capability of the electric drive is reduced or the charge level of the high-voltage battery has reached the reserve range, the driving characteristics can change, e.g. the acceleration performance of the vehicle.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions as well as the charge level of the high-voltage battery.

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# Introduction to the Topic
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/3a006e65-1f68-49a9-a9e0-0a8ac9d567aa/731903ba1be13b31b6d447b4fd17c4d005797e262ec09b0d7f3fd5424740200d.jpg)
In the driver's field of vision: head-up display
The availability of the function depends on the vehicle equipment.
① Close Range Display
② Display with augmented reality (AR)
The HUD display projects selected assistance or infotainment system information displays or warning messages into the driver's field of vision.
# Display areas
Explanations of the areas shown in the head-up display (HUD):
# Head-up display close range
Information on speed, navigation and driver assist systems is displayed in the HUD close range ①.
# Augmented reality head-up display (AR-HUD)
Driver assistance systems (Travel Assist, Adaptive Cruise Control and Lane Keeping), navigation and basic information can be displayed in the AR-HUD ②.
In AR-HUD ②, information can be projected directly into the driver's field of vision depending on the situation. The information may be for navigation purposes, for example.
The amount and scope of the displayed information may differ depending on the vehicle equipment.

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# Operating the Head-up Display
# Switching the head-up display on and off
The head-up display can be switched on and off in the vehicle settings in the Infotainment system.
1. Enter the infotainment system main menu.
2. Tap the Vehicle function button.
3. In the Vehicle selection, choose the view Interior and tap the Head-up display function button.
4. Switch the head-up display on or off as desired. The activated functions are highlighted in colour.
Adjusting the height
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/c4133f5011fc8a63f706f9bb6b3de6889a6671497569120b96275e86b6e1d48a.jpg)
# Access to the infotainment system main menu.
1. Assume the correct sitting position.
2. Adjust the desired position and angle of the head-up display using the function buttons.
The rotation of the close range can also be adjusted in the vehicle settings in the Infotainment system.
# Other Settings
You can configure additional settings for the head-up display in the vehicle settings in the Infotainment system.
In the submenu Head-up display settings:
Adjust the head-up display brightness.
Color scheme: standard or snow.
Select the content of the head-up display (e.g. to display the driver assist systems).
Some content cannot be hidden, e.g. warning messages.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/7087bb5320fe190a92494e4a6312587b25df0064d4c9a5bbbd5e788a4b24935e.jpg)
If the surroundings become darker, the display brightness is automatically dimmed. The basic brightness level is adjusted together with the instrument lighting.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/679111fab6e3378449a02cb96c471879ac06d90614540da07fa4b9ece02a9cb8.jpg)
Reflections can occur if the incident sunlight strikes the display at an unfavourable angle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/ca9776d184781ef2bc975a60aac96d7ba52ac4c603f920a1e02a13b6ef7ca607.jpg)
Sunglasses with polarising filters can negatively affect the readability of the display.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/29830d46a22bd6eac8b5690e28c30959a9c79edfe468ce6fbc736e28e965c2f6.jpg)
The ideal position to read the head-up display depends on the seat position and the height setting of the head-up display.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/09123d7b-a866-4d06-a047-a4ea1df73ea4/0bd27a5d16e710de46d9ec91330af0d3a12c8359f8e12d4653e8ba7cdee483b7.jpg)
Clean the head-up display with a soft cloth and mild detergent only. Microfiber cloths can damage the head-up display.

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# Introduction to the Topic
The availability of this feature depends on the vehicle configuration.
The ID. Light is a light bar below the front windscreen that shows you additional information about your vehicle or current driving conditions. This additional information is displayed by means of a light animation. You can see how the light is displayed in different situations via the information card in the menu of each function setting item.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/ee83f857-fb94-49ab-808f-9cfd1f816fc5/bcf46fc07ec185bd1727bbd3702aa50814f098598cb04c0b791bb42b7f33c7b0.jpg)
The ID. Light shows information and warnings for the following systems and functions:
# Basic Functions
Standby indication.
Charging indication.
Error message.
Vehicle performance limitation.
# Navigation
Steering instructions.
Lane change advice.
# Infotainment
Incoming call alerts.
Voice operation.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/ee83f857-fb94-49ab-808f-9cfd1f816fc5/96d26e43f9fcf69d7a492743c19fe0d5bf1016f2f81527586e27aaeef08ed945.jpg)
Disabling a feature in the settings only turns off the light animation, not the functionality itself. Additionally, not all light animations can be disabled, and the availability of features also depends on the vehicle's capabilities. The displayed information may be subject to change and expansion through system updates.
# Brightness
You can adjust the brightness of the ID. Light by dragging the slider.

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# Maintenance Menu
# Opening the Maintenance Menu
1. Tap Vehicle in the infotainment system.
2. Tap the function button Vehicle status.
3. Click on the function button Maintenance to display the service information. The windshield wipers can be turned on to the maintenance position. The mileage and number of days until the next routine inspection are displayed.
4. To return to the previous menu, tap
# Reset Travel Data
Tap
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/9d1ca758-c481-4d48-8fae-19c8826d1021/6b78e2ee3bd6f4a97b5eac4e1158caf837af70da8cfb9acc8ce7fef31dbc4eba.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/9d1ca758-c481-4d48-8fae-19c8826d1021/e402fd89b908e4ecb6be569be6e4b69e1a5f1bdfd70c71eaffe594575a3b45ab.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/9d1ca758-c481-4d48-8fae-19c8826d1021/c7164b62bf2bfddda5ea733583c21a02694ab0a47c89dc9ca69665d8bdd10e9a.jpg)
Vehicle
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/9d1ca758-c481-4d48-8fae-19c8826d1021/e98eb1952f7472e16be70f04f577f0800c189c47ed0cfd560b42f4a9b97a4876.jpg)
Interior
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/9d1ca758-c481-4d48-8fae-19c8826d1021/e1cd50930e71e542242823fbb7aeacb9cf228e2e18855dd6be315d32bf312540.jpg)
Cockpit.
The data that can be reset are as follows:
Travel data "from startup".
Driving data for "Totalized".
Subtotal mileage.
The data can also be reset on the vehicle status page in the vehicle settings menu.

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# Maintenance Reminder
Maintenance reminders are displayed in the combination instrument and infotainment system.
# Maintenance reminder
If a maintenance is about to be due, a maintenance reminder notice appears when the starter switch is switched on.
The kilometres or time displayed is the mileage and time remaining until the next maintenance.
The following displays may appear:
xx km remaining until the next condition check!
xx days until the next condition check!
# Maintenance reminder
If a service is due, the vehicle emits an acoustic signal when the starter switch is switched on, while the spanner symbol and the maintenance reminder message appear together in the instrument cluster for a few seconds.
# Checking the maintenance intervals in the infotainment system
1. Click on the function button Vehicle.
2. Click on the function button Vehicle status.
3. Click on the function button Maintenance to display the maintenance information.
The number of miles and days until the next routine check is displayed.
# Reset Maintenance Reminder
The maintenance cycle reminder can only be reset by a licensed service station with appropriate qualifications after completing the maintenance. Volkswagen recommends an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/fb16f7e4-0e7e-4c33-8f09-984d943b4b41/80618c16474557c4949ab72386a84583f3ad87e4adfd2924ee708c92a2f288be.jpg)
The service reminder is extinguished automatically a few seconds after switching on the starter switch or by pressing the button on the multifunction steering wheel.

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# Introduction to the Topic
# Setting the time and date in the Infotainment system
1. Tap the Settings function button.
2. Selection the menu option Time and date.
3. Make settings based on demands.
The time and date are displayed only on the Infotainment system.

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# Introduction to the Topic
In the exit menu, you can adjust settings for some functions before you leave the vehicle. When you switch off the ignition, the Exit menu will be displayed in the Infotainment system.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e12b4f76-97e7-48ad-a417-39d4dc69435e/fd9774eeeea7679049e1c33b162b5a319c6a08a473069f3d305b32e3c34c52b2.jpg)
The displayed options depend on the vehicle equipment and may be available only under certain conditions. The adjustable functions may include the following, for example:
Charging the high-voltage battery immediately.
Air conditioning continues to work 30 min after exiting the vehicle
Reserve air conditioning.
Windscreen wipers to maintenance position.
Store the parking process.
Battery Reminder.
Show vehicle status.
# Hiding
The exit menu is automatically hidden when you leave the vehicle. The Exit menu is also hidden after a certain time depending on the vehicle equipment.
# Setting
You can change the order of the displayed options.
1. Tap
2. Rearrange the options into your preferred order.
3. Tap

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# Introduction to the Topic
You can switch individual functions and systems on and off and adjust the settings in the vehicle settings of the Infotainment system.
# Opening the Vehicle settings menu
1. Switch on the ignition.
2. Switch on Infotainment system if necessary.
3. Tap the function button Vehicle.
4. Depending on the equipment: tap the Vehicle and choose between the Interior or Exterior function buttons. Or: select the menu option.
5. Open the desired item from the submenus and make the setting as required.
# Systems settings and vehicle information display
Depending on the version, information can be displayed or settings adjusted in the Vehicle Settings menu:
Depending on the equipment: 3D vehicle view (Interior or Exterior).
Vehicle Status.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7269742f-aeed-4552-9037-5b936b67e364/c6560dae1aa0f4bc2ba95af582a7290359a3d7eb262ab19961a2829ca625c593.jpg)
When you activate the vehicle's drive system after the 12-volt vehicle battery has been totally discharged, replaced or after a jump start, you may find that system settings, e.g. personal convenience features, have been changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle battery has been sufficiently charged.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7269742f-aeed-4552-9037-5b936b67e364/17193803555b159fbadbc161d54500039302f579d03e60a8978067de5e7aad0b.jpg)
# WARNING
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment system can distract you from the road.
Drive with your full attention and with responsibility.

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# Introduction to the Topic
Depending on the equipment, the driver assistance system can increase safety when driving. This driver assistance system uses a camera in the interior mirror with an infrared sensor.
# Built-in interior mirror sensors
A camera is installed in the interior mirror of the vehicle, which detects the driver's head and eye movement using an infrared sensor. The infrared sensor is activated every time you start driving. However, it is deactivated if an object (e.g. a face) approaches the interior mirror too closely.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cce00905-a013-4514-ad9d-945941309ee9/98f88a05eec9a50c6532c011ce012a9f6789d596acdcb862cc3666799c8158c0.jpg)
The interior mirror sensor system only detects the head and eyes movement of the driver and evaluates this data only for vehicle-internal purposes within the attention warning system function. The information is not stored in the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cce00905-a013-4514-ad9d-945941309ee9/7be35eeac74e6edfa2f4cc261ecb04527444059fe6a998a0ccdfc40e326b255c.jpg)
Information on the installation location can be found in the interior mirror chapter.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cce00905-a013-4514-ad9d-945941309ee9/faec2e75363a76aa418d29344dc8129a2f9a4c253409517306b29e2f36c1c70e.jpg)
# WARNING
Driver assistance systems cannot replace the driver's attention and operate only within their system limits. Driver assistance systems cannot detect all driving situations and may not warn or react, delayed or undesired react. If you are careless, there is a risk of accidents and serious injury, including death.
Always stay alert and do not rely on the system alone. The responsibility for all driving tasks always lies with the driver.
Observe the limits of the sensors and the system limits of the individual systems.
Always adjust the speed and distance to vehicles in front of you according to the visibility, weather, road and traffic conditions.
Be ready to override or cancel automatic intervention at any time.
Pay attention to the indicators on the instrument cluster display and act accordingly if the traffic situation permits.
Do not use driver assistance systems if you suspect a problem or damage.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cce00905-a013-4514-ad9d-945941309ee9/84bec1027995ac8c41d4fb7123493f21c9ee678d4c6fb028a938226886311346.jpg)
# CAUTION
Infrared radiation may cause eyes injurie if they are too close to the face to the mirror.
Make sure that there is sufficient distance to the interior mirror.

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# Limits of Interior Mirror Sensor
In the following situations, the interior mirror sensors may react unexpectedly, delay or not:
Concealed interior mirror, such as stickers, dirt, or a face that is too close.
Damaged interior mirror, such as broken mirror glass or scratches.
Glare, e.g. due to low sun or light reflections.
The interior mirror is not properly adjusted for the driver.
The driver wears glasses, especially with an infrared filter.
The driver's eyes are completely or partially covered, for example, by sunglasses, wide frames of glasses, mouth and nose masks, long scalp hair or headgear such as caps, headscarves or veils.
For example, strabismus (squint) in the case of driver eye malpositions.
# Functional System Limits
In addition to the limits of the interior mirror sensor system, the driver assistance system has additional functional system limits.

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# Introduction to the Topic
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/68265253-b28b-420f-9332-117a084445a6/b631137c7dfa717b7100c6b5815fe6a84c0893162c0b0b7ee4eebbd4b9d228c5.jpg)
On the instrument cluster display: Drowsiness Monitor symbol
The fatigue warning system alerts the driver as soon as it recognizes fatigue based on the driver's driving behaviour.
During driving, the Drowsiness Monitor system observes the driver's driving behaviour and thus calculates a fatigue estimate. If the system recognises that the driver is fatigued, it informs the driver with a text message and a warning tone on the cluster display.
# Function conditions
The driving status is only evaluated when the vehicle speed is higher than approx. 20 km/h.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/68265253-b28b-420f-9332-117a084445a6/089e6dc1285c2f47805164439b1701b519c3c3e413ceb7c082646022223f82fd.jpg)
# WARNING
The Drowsiness Monitor is not a substitute for the full attention of the driver and operates only within the limits of the system. The Drowsiness Monitor therefore should not be taken simply because the system enhances convenience. During long journeys, regular breaks should be taken, and the rest periods should be sufficiently long.
Always pay due attention and do not rely exclusively on the system. The driver is responsible at all times for their fitness to drive.
Never drive a vehicle when you are tired.
The system may not detect driver fatigue in all situations. Please pay attention to the information in the section outlining the limitations of the Drowsiness Monitoring system.
In individual cases, the system may mistakenly identify unintentional driving maneuvers as driver fatigue.
Follow the information in the instrument cluster display and respond according to the requests.
No emergency warning will be issued when nodding off.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/68265253-b28b-420f-9332-117a084445a6/617724b9a3046f971e0a0c3acc13e0bcd8f31fc4de319ef9bf53513fdefd2154.jpg)
The Drowsiness Monitor has been developed for use only while driving on motorways and good main roads.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/68265253-b28b-420f-9332-117a084445a6/759810bb3a236591f9a2e9ec4122faeed91754bd39d587b9576003000c693f1a.jpg)
Immediately have a qualified authorized maintenance station inspect the system in case of malfunction.
Volkswagen recommends ID. UNYX Service Center.

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# System Limits of the Drowsiness Monitor
The Drowsiness Monitor has system-related limitations. The following conditions can limit the function of the Drowsiness Monitor, or prevent it from working altogether:
Speeds below around 20 km/h.
Speeds above around 130 km/h.
Twisting roads.
Poor road conditions.
Adverse weather conditions.
Construction sites.
Sporty driving style.
The driver is heavily distracted.
# Resetting the Drowsiness Monitor
The Drowsiness Monitor is reset in the following situations:
The ignition is switched off.
The driver seat belt is unfastened and the driver door is open.
The vehicle has been stationary for longer than around 30 minutes.

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# Operating the Drowsiness Monitor System
# Switching on and off
Depending on equipment, the Drowsiness Monitor is always switched on when the vehicle's drive system is activated.
If required, you can switch off the Drowsiness Monitor manually in the Infotainment system:
1. Enter the main menu of Infotainment system.
2. Open the Assist systems menu.
3. Switch the Drowsiness Monitor on or off in the corresponding submenu and tap the highlight switch to disactivate the function.
# Hiding messages via the multifunction steering wheel
Press the button on the multifunction steering wheel.

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# Warning Levels of the Drowsiness Monitor
If the system recognizes driver drowsiness, it will inform the driver with a text message and a warning tone on the cluster display.

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# Troubleshooting
# The availability of the Drowsiness Monitor is restricted.
An acoustic warning sound. A text message pops up on the instrument cluster display. Drowsiness Monitor system can only be used with limitations.
Fault or malfunction. Deactivate and reactivate the vehicle's drive system.
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
# Drowsiness Monitor not available
An acoustic warning sound. A text message pops up on the instrument cluster display. Drowsiness Monitor system cannot be used.
Fault or malfunction. Deactivate and reactivate the vehicle's drive system. Check the settings for the Drowsiness Monitor in the Infotainment system.
The system limits have been exceeded.
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Introduction to the Topic
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c1d864db-e904-4d68-b8f3-596d280251ff/f0c151d424eab2c77d23ed635b6a6a9091229bd41b76decaa192007b1c4d624c.jpg)
On the instrument cluster display: Driver Attention Monitor symbol
The Driver Attention Monitor informs the driver if their driving behaviour indicates a lack of attention on the basis of the vehicle-related operating inputs.
The Driver Attention Monitor evaluates the driver's vehicle-related operating inputs in order to establish whether the driver is distracted. If the system detects that the driver is distracted, it indicates this on the instrument cluster display by means of a warning or indicator lamp in combination with a supplementary text message and based on setting, also issues an acoustic warning. The text message on the instrument cluster display is shown for around 4 to 6 seconds.
# Function conditions
The driving behaviour is evaluated only when the speed is above around 20 km/h.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c1d864db-e904-4d68-b8f3-596d280251ff/f6ab026e1b9cfbdfde8dc673d17cd85ebcbc5ca860a3616525872dfffaddf51d.jpg)
# WARNING
The Driver Attention Monitor cannot replace the driver's attention and operates only within the limits of the system. The Driver Attention Monitor therefore may not be able to detect whether the driver is paying attention in all situations and may not react or may react with a delay or in an undesired way. There is a risk of accidents and serious or even fatal injuries.
Always pay due attention and do not rely exclusively on the system. The driver is responsible at all times for their fitness to drive.
Observe the system limits.
Do not allow yourself to be distracted when driving.
Adjust any personal vehicle settings before starting your journey.
Follow the information in the instrument cluster display and respond according to the requests.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c1d864db-e904-4d68-b8f3-596d280251ff/9d0e1748349987c7118cfad9997829a7f9e93a7af85913c982f65d116b461284.jpg)
In the event of a fault, have the system checked by a correspondingly qualified workshop. Volkswagen recommends using an ID. UNYX Service Center.

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# System Limits of the Driver Attention Monitor
The Driver Attention Monitor has system-related limitations. The following conditions can limit the function of the Driver Attention Monitor, or prevent it from working altogether:
Speeds below around 20 km/h.
Strong distraction of the driver due to external influences, such as traffic.
Strong distraction of the driver by operating actions not linked to the vehicle (e.g. using a mobile device).

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# Operating the Driver Attention Monitor System
# Switching on and off
You can switch the Driver Attention Monitor on and off manually.
In the Infotainment system:
1. Open the Assist systems menu.
2. Switch the Driver Attention Monitor on or off in the corresponding submenu.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4d752caa-9014-4412-88f6-8f3b36702f3c/728e4736c8a84cfe4320e5841d3a833522aac7c216da7ae593afe75b0f239811.jpg)
If the function was switched off manually during the last journey, this setting is also maintained when the vehicle is started again.
# Hiding messages via the multifunction steering wheel
Press the button on the multifunction steering wheel .

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# Warning Method of the Driver Attention Monitor
If the driver is distracted, the system informs the driver visually via a warning light with a supplementary text message and a warning tone on the cluster display.

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# Troubleshooting
# Distraction warning can only work with limitations
A yellow indicator light with text information displayed on the combined instrument display. Distraction warning can only be used with limitation.
Malfunction or damage. Exit the driving-ready state and re-enter.
If the issue persists, please visit an authorized maintenance station with the corresponding qualifications. Volkswagen recommends ID. UNYX Service Center.
# Distraction warning unavailable
Emit warning sounds. In the cluster display, the warning light will illuminate yellow. Additionally, a text message will be displayed on the display and in the vehicle status menu.
Check the cause and measures described in the distraction warning information.
Malfunction or damage. Exit the driving-ready state and re-enter. Check the distraction warning settings in the infotainment system.
Comply with system limits.
If the issue persists, please visit an authorized maintenance station with the corresponding qualifications. Volkswagen recommends ID. UNYX Service Center.

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# Introduction to the Topic
Dynamic Road Sign Display uses a camera in the base of the interior mirror to monitor standard road signs and informs the driver of any detected speed limits or overtaking restrictions. In some cases, the system can also display the current speed limits on non-signposted routes.
The road signs detected by Dynamic Road Sign Display are displayed on the instrument cluster display. Road signs may also be displayed in the Infotainment system, depending on the system installed in the vehicle.
With some equipment levels, a display is also shown on the head-up display.
The Dynamic Road Sign Display is always active when the ignition is switched on.
# Display of road signs
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/6d39645b-2520-492c-9ca7-16a472e84d84/74eac0fe4d60f13d7033ee193a8391a81fd57756b814f807171c14b7ec47555e.jpg)
In the instrument cluster display: examples of detected speed limits
After validation and evaluation of the information from the camera, the Infotainment system and the current vehicle data, the Dynamic Road Sign Display shows up to two valid road signs:
# 1 st position:
The road sign that currently applies to the driver is shown on the left-hand side of the display, e.g. a speed limit of 120 km/h.
# 2 nd position:
A further road sign can be displayed in the second position, e.g. a no overtaking sign.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/6d39645b-2520-492c-9ca7-16a472e84d84/1b3fac3423d3da58a0260b3dcedc80fd190227ea75c21d62fe8060134c12b09c.jpg)
# WARNING
The intelligent road sign recognition system technology cannot overcome the laws of physics, and functions only within the limits of the system. Do not let the extra convenience afforded by Dynamic Road Sign Display tempt you into taking any risks when driving. The system is not a substitute for the full attention of the driver.
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.
Poor visibility, darkness, snow, rain and fog can cause traffic signs to be not displayed or be incorrectly displayed by the system.
If the camera's field of view is dirty, covered or damaged, the function of the Dynamic Road Sign Display system may be impaired.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/6d39645b-2520-492c-9ca7-16a472e84d84/10458ebb622a26caaf63bda1ffb6218f6e8f0de5ad26bb880690c0010dc92286.jpg)
# WARNING
Driving recommendations and traffic symbols displayed by the Dynamic Road Sign Display system may differ from the current traffic situation.
Not all road signs can be recognised by the system and displayed correctly.
Road signs on the road and traffic regulations have priority over the recommendations and displays provided by the Dynamic Road Sign Display system.

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# Limits of Dynamic Road Sign Display
# Error messages
No road signs available. The system is in the initialization phase.
Or: the camera has not detected any regulatory or warning signs.
Error: Dynamic Road Sign Display System fault. If the fault persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
Speed warning currently not available. Fault in the Dynamic Road Sign Display system speed warning. If the fault persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
Dynamic Road Sign Display: Clean the windscreen! The windscreen is dirty in the area of the camera or the camera view is impaired due to the weather conditions. Clean the windscreen.
Dynamic Road Sign Display is currently restricted. No data transmission from the Infotainment system. Check to ensure that valid map data is loaded in the Infotainment system.
Or: the vehicle is located in an area that is not covered by the map stored in the Infotainment system.
No data available. Dynamic Road Sign Display is not supported in the region in which you are currently travelling.
# Function limitations
Dynamic Road Sign Display is subject to system-related limitations. The following conditions can restrict the function of Dynamic Road Sign Display, or prevent it from working altogether:
High ambient temperatures or prolonged exposure to direct sunlight.
Poor visibility, for example when it snows.
Glare, e.g. from oncoming traffic or sunlight.
High speeds.
A covered or dirty camera.
Road signs located outside of the camera's field of view.
Partially or fully hidden road signs, e.g. by trees, snow, dirt or other vehicles.
Non-standard road signs.
Damaged or bent road signs.
Variable road signs on gantries (changeable road sign display using s or other light sources).
Out-of-date map material in the Infotainment system.
Vehicles with road sign stickers, e.g. speed restrictions on trucks.

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# Operating the Dynamic Road Sign Display Function
# Speeding alert
If the Dynamic Road Sign Display detects that an applicable speed limit has been exceeded, it issues a visual warning signal or warns visually and acoustically with a message on the instrument cluster display.
Settings can be made in the Driver Assistance Systems menu of the infotainment system.
Depending on the vehicle configuration, the following settings can be made:
Activate or deactivate.
Speeding alert: visual or visual/audible.
Alarm threshold: standard, 5 km/h or 10 km/h.
Activate or deactivate the audible alert when the road speed limit is changed.

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# Introduction to the Topic
Individual vehicle settings such as air conditioning settings can be stored in the user account via personalization. User identification is done by logging into the user account of the infotainment system.
Changes to system settings are automatically saved in the vehicle's current user account.
# User account selection
After switching on the ignition, the name of the last user who logged into the vehicle appears in the Infotainment system.
If you are not the identified user, you have the following options:
Select your own user account from the user list if you were already logged in to the vehicle.
Log in to your We Connect user account with your access details in order to add your user account to the user list.
Create a new user account if you are not yet registered.
Guest mode is available if you do not want to log in or register an account.
When you log in for the first time with your user account, the system is factory set.
# User management and settings
When the vehicle's drive system is activated, you can use the user management menu in the Infotainment system for user management and to select the settings. New users can log in here, and you can remove saved user accounts from the Infotainment system's memory.
Opening the user management menu:
Tap Users to access the page with personal information. This user interface can display personal information, an account list, a personal center and settings.
# Switching user account
You can select the account you want to log in to from the list of user accounts.

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# Functions of the Vehicle Key
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/132c49b8-7e94-45b0-ab54-649f8c87c9b2/22fe02c907c762637aa599fe53ec7e07cd102396c86c6a949996c1b7f7e1939f.jpg)
# Vehicle key
① Vehicle Unlock Button. Press once to unlock the vehicle, all turn signals flash twice.
② Boot lid Unlock Button. Long press to unlock and open boot lid, all turn signals flash twice.
③ Vehicle Lock Button. Press once to lock the vehicle, all turn signals flash once.
④ Indicator lamp: flashes when the button is pressed if all doors and the boot lid are closed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/132c49b8-7e94-45b0-ab54-649f8c87c9b2/089be1af552d9d7de14e670b3db538fe09014088ae03cfa0566549d227d1187b.jpg)
# WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
Take all vehicle keys with you every time you leave the vehicle. Children or unauthorized persons could otherwise lock the doors and boot lid, activate the vehicle's drive system or switch on the ignition and thus operate electrical equipment, such as the electric windows.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low temperatures depending on the season. This can cause serious injuries and illness or fatalities, especially among small children.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/132c49b8-7e94-45b0-ab54-649f8c87c9b2/0d97bc011a09137438f9ae01bcfc40b3f6532eed0f133d5792efed664124f089.jpg)
# NOTICE
Do not place the key on the wireless charging pad, otherwise the vehicle may not recognize the car key and affect normal use.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/132c49b8-7e94-45b0-ab54-649f8c87c9b2/14721dd7b94be7dda7ca7a152c9b05c40d5087006a25d8a9527bdafa44f0022a.jpg)
# NOTICE
Protect the key from moisture and excessive vibration.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/132c49b8-7e94-45b0-ab54-649f8c87c9b2/37abad0e50fcfe98e3edc4a017b43e08ea8881ae24ad9e5f9feb78ae24c00891.jpg)
Frequent use of car keys can shorten the life of button batteries.

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# Manual Key
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/043e9f35-e09c-4215-95d3-9d304a92ab25/6c9932c24b3990224bae25e6638202898fbc0f973c9d6bd142907f2621d51240.jpg)
Vehicle key: releasing the emergency key
Press the release button ① briefly. Flip up the key head ②.
Press the release button again and pull out the emergency key ③ in the direction of the arrow.
The emergency key can be used to manually unlock and lock the vehicle.

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# Changing the Button Cell
Volkswagen recommends having the button cell replaced by a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e84ea478-a08d-454f-a5e2-433610a7d01e/44708f3fb3e89dcbc3c58f2ffa33c095dd324457a6eaa8a2c3a5b841893d3fba.jpg)
Vehicle key: opening the battery compartment cover
① Emergency key.
② Lever out the cover.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e84ea478-a08d-454f-a5e2-433610a7d01e/b9c2cf9b34f6ccdf23df660e639b616ea30ac627ed0da72d734881839edbb9cd.jpg)
Vehicle key: replacing the button cell
1. Remove the emergency key.
2. Insert the emergency key in the slot, press in the direction of the arrow and lever off the cover.
3. Lever the button cell out of the battery compartment.
4. Press the new button cell into the battery compartment.
5. Press the cover onto the housing.
6. Put the emergency key back.
7. Dispose of discharged batteries in an environmentally responsible way.
If button cell batteries are swallowed or get into the windpipe, this will lead to serious or even fatal injuries due to suffocation or internal burns within a very short space of time.
Call for medical help immediately if you suspect that someone has swallowed a button cell battery.
Always keep the remote control and key fob with button cells out of the reach of children.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e84ea478-a08d-454f-a5e2-433610a7d01e/215c374c586405833f126d5c6f7f57acfe6b5a9807913f8a1fa3794979894957.jpg)
# NOTICE
The vehicle key can be damaged if the button cell is not changed properly or if an unsuitable battery is used.
Replace a discharged battery only with a new battery of the same voltage rating, size and specification.
Pay attention to the correct polarity when inserting the battery.
If the battery cover cannot be closed, do not use the remote control.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e84ea478-a08d-454f-a5e2-433610a7d01e/42eac6006c25989dc28e93bcadc0537caeed15df644b275a2e008c313c54b0e2.jpg)
The type of batteries used in the remote control of your vehicle key may contain perchlorate. This may require special handling. Please observe all the legal requirements regarding the handling and disposal of these batteries. Volkswagen recommends having this service carried out by a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.

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# Synchronising the Vehicle Key
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace the button cell.
1. Stand beside the vehicle.
2. Press the button on the vehicle key twice in quick succession.
# Or:
1. Remove the emergency key.
2. If necessary, remove the cover of the driver door handle.
3. Press the button on the vehicle key.
4. Unlock the vehicle using the emergency key.
5. Open the driver door.
6. Switch on the ignition.
Please note: to switch on the ignition, place the vehicle key in the drink holder or the stowage compartment in the center console.
The synchronisation process is complete.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a6b7e313-02fb-432b-8752-491ead2e2584/9b91b29a08c014837d52317e11da2f75ec0d5625aa25642981a5cbf7f832d18e.jpg)
If you are unable to complete the synchronisation, please contact an appropriately qualified franchised workshop for assistance. Volkswagen recommends an ID. UNYX Service Center.

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# Troubleshooting
# Vehicle cannot be locked or unlocked
The remote control is subject to interference caused by obstacles, adverse weather conditions or other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile telephones, or due to a weak or flat button cell. The central locking system switches itself off temporarily to protect itself against overloading.
Close the driver door.
Or: synchronise the vehicle key.
Or: change the button cell in the vehicle key.
# Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the vehicle key must be replaced.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/fcb58646-f893-4123-8b5a-a684ff8cec3a/f794ae0d289af51764de3fbd5505f64a9b97b809037d62e4d92c4748c7b9756a.jpg)
Additional or replacement vehicle keys can be obtained from an ID. UNYX Service Center.

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# Introduction to the Topic
The availability of the digital key depends on the vehicle configuration.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cf07179e-6acb-4b70-b6b0-5df6a5088b61/5df4d8569f10c0d256ec3646c49ea432f517f1081b73b325a52e634b8a7a787a.jpg)
# WARNING
Before using your digital key, please read the instructions in this section carefully to fully understand and use this product appropriately.
If you have any questions or problems with digital key, you can contact the ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cf07179e-6acb-4b70-b6b0-5df6a5088b61/b3b170196e45a047d64787379ba81c54e55641f9c4b0377d23bba042c71d6349.jpg)
# WARNING
Do not disassemble or replace any components related to the digital key. Static electricity generated during disassembly may cause damage to internal components or even lead to fire.
Avoid using this product in environments with explosion hazards. The work environment should not contain gases that corrode metals or damage insulation layers, as this could result in product damage.
This product is designed solely for digital key-related functions and should not be used as a car anti-theft monitoring device. This product cannot prevent incidents such as window breakage, door lock damage, or theft from occurring inside the vehicle. When leaving the vehicle, ensure windows are closed and the vehicle is locked to enhance vehicle security.
Keep your APP account and passwords properly to prevent theft or misuse that could result in financial losses.
After sharing the digital key with others, monitor its usage promptly. Once the vehicle is returned, retract the shared digital key promptly to prevent vehicle damage and property loss.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/cf07179e-6acb-4b70-b6b0-5df6a5088b61/89b1555fdd7cd42dddffe5fb4808d9e57b269cb741138b7c5f16909fd204bc4e.jpg)
# WARNING
Vehicles equipped with this product can be started directly when unlocked. Please pay attention to ensuring the vehicle is locked to prevent property loss.
This product can only be used on one vehicle at a time and does not support simultaneous use on multiple vehicles.
This product requires power from the vehicle's 12 V battery system. Insufficient battery charge may prevent this product from functioning properly. Monitor the status of the vehicle's 12 V battery, keep it adequately charged, and avoid prolonged disuse that could lead to battery depletion or damage. If the 12 V battery is low or depleted, please contact a suitably qualified workshop. Volkswagen recommends an ID. UNYX Service Center.
Avoid frequent use of the digital key to lock and unlock the vehicle, as this may cause product damage.
Do not disassemble the product or replace components yourself, as this may lead to product damage.
If the vehicle experiences abnormalities during use and cannot be restored, immediately turn off the start button and contact a suitably qualified workshop. Volkswagen recommends an ID. UNYX Service Center.

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# Activate Digital Key
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/c776e94c-4c12-4bfe-bc4c-7c1bf0fa0db7/9a309bc4bb0dc0d86fca504c675e84dc5866567f9c9886bb901762ab8a250630.jpg)
# WARNING
Park the vehicle in a safe place before activating the digital key
# Activation Steps
1. Park the vehicle in a safe location and activate the electronic parking brake.
2. Download and install the Volkswagen ID. UNYX application (APP) from the mobile app store.
3. Open the mobile app and log in.
4. Tap on the Volkswagen logo at the bottom of the mobile app, then select "Digital key" from the dropdown menu.
5. Follow the prompts in the mobile app to enter relevant information.
6. Complete the activation process.

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# Use Digital Key
# Control the Vehicle
Dependent on vehicle configuration and software version, the following functions described below may differ from actual functionalities:
Locking or unlocking doors: The button lights up when unlocking and turns off when locking.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/bcf6b5b731f5342bf7c18b861a79ecef665d0b3075a76c69256f70e1181fbdb7.jpg)
Opening or closing the trunk: The icon lights up when the trunk is open and turns off when closed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/e4d8ae92aebff344bda3df14534d88464a794109354fd8d55815b83bb5233bb9.jpg)
Unlocking or locking doors: The icon lights up when doors are unlocked and turns off when locked.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/9a85a10791f6adb3caaa65ed4c6d353f700ce309f7fc6aa82eb69be7c801d2a1.jpg)
Opening or closing windows: The icon lights up when windows are open and turns off when closed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/e1f961f3f1354096c5c4d2b9c7540b7cfe99e2b654e013b1bd004dd4b0bb92fb.jpg)
Car finder button: Pressing it causes the vehicle to flash lights and sound the horn.
The digital key controls the vehicle via Bluetooth. If the Bluetooth disconnect symbol appears in the mobile app, please reconnect Bluetooth.
These vehicle control functions can also be operated via the internet.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/916f11cf7f5435c8a0897008563d4610ea67dbb4377aa2df340efb12ce228220.jpg)
# WARNING
When using the car control function remotely, please make sure that the vehicle is in a safe position and that the luggage compartment lid opens without hitting obstacles or causing injury to people. Close the doors, windows and trunk lid as soon as possible after use to avoid property damage.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/615c017221e8456d0e64c0e7fd2a2b177c9290ed2e3b4314abf460105f588ec4.jpg)
# NOTICE
Mixed use of digital and automotive keys is not supported. If you unlock the vehicle with the physical key and then take the key away from the vehicle, you will not be able to start the vehicle with the digital key.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/37529430bcba1f36b0edb425ddc06222945ff2f902da8a0601f404bc39b9a995.jpg)
# NOTICE
If vehicle control failure, lock control failure, or issues with smart locking and unlocking sensitivity occur, please check the Bluetooth connection of the digital key first.
# Smart Locking and Unlocking
The "Smart Unlocking" feature has three modes: Original Vehicle Mode, Smart Mode, and Comfort Mode.
# Smart Mode:
The "Smart Unlocking" feature on the digital key page is an advanced function that uses Bluetooth for proximity-based locking and unlocking. When a user with a paired smartphone is near the vehicle, the vehicle detects the user's position based on the strength of the Bluetooth signal. It unlocks when the user approaches and locks when the user moves away. The app provides prompts upon successful locking and unlocking.
Please adjust settings according to prompts on the app.
This feature is initially deactivated; users can choose to activate or deactivate it.
You can manually adjust the sensing distance to suit your preferences.
# Original Vehicle Mode:
With your smartphone, touch the door handle area after Bluetooth connection to unlock or lock the vehicle.
# Comfort Mode:
Unlocking: With your smartphone connected via Bluetooth, touch the door handle to unlock.
Locking: The vehicle automatically locks when it senses the Bluetooth location of the smartphone in the locking area.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/cf2cf98d28c0c6a59dae7a8f20fc51064f2563997f42c90a829a8403da0a9058.jpg)
# WARNING
Smart locking and unlocking cannot exceed physical limitations and cannot completely replace manual locking and unlocking. There may be situations where locking or unlocking is not possible, so please actively confirm whether locking or unlocking was successful to avoid potential property loss.
Due to environmental factors, the digital key may be affected by interference from other signals, leading to discrepancies between the sensed distance and the set sensing distance.
# Vehicle start-up mode
Users can choose between "Normal Mode" and "Safety Mode" based on their actual driving habits. In Normal Mode, the vehicle can be started even if the key is not nearby, as long as the vehicle is unlocked. In Safety Mode, the digital key must maintain Bluetooth connection after unlocking for the vehicle to start.
Keep the firmware updated to access new features or resolve known issues.
If vehicle control operations are unresponsive, try restarting the digital key to retry this function.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/d2bf98c0ea7fe801bb50a7a2c76116b73977a385b7c8e4b3d7a70a8f5bddaaef.jpg)
# WARNING
Drivers are advised to make sure their vehicles are locked when they leave them to avoid property damage.
# Air Conditioning Settings
Tap the air conditioning on/off button in the APP to quickly turn on or off the air conditioning and enter the air conditioning setting page to turn on or off the seat heating, steering wheel heating, and adjust the air conditioning temperature.
# Sharing the Key
Click Key Sharing to enter the corresponding page for digital key management, you can share the digital key to others.
# Sharing Methods
Firstly, you can choose the validity period of the shared key, and then you can share the key in the following ways:
Face-to-face sharing.
WeChat sharing.
# Sharing Record
You can tap the sharing record to check the key sharing history.
# Withdrawal of Sharing
You can withdraw the sharing key in use and pending collection in the sharing record.
# Vehicle Settings
Tap Vehicle Settings to enter the corresponding page, where you can set the vehicle functions, including the luggage compartment lid switch, remote vehicle control risk alert switch, vehicle network signal diagnosis and so on.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/b39d11ce-f95f-4807-9473-9322496d638a/39f13a16302f6fc0291c947651078dd19055de6b1cf6ef008913f472dd3aa60c.jpg)
# NOTICE
Setting options may be different for different versions of APP, please refer to the actual APP.
# Setting Options
Vehicle Information. Set the vehicle model, check the serial number and frame number.
Luggage compartment cover. The Luggage compartment cover button on the home page will add the function of closing the luggage compartment cover after opening.
Remote Control Risk Alert. Whether or not to remind the risk when remote car control is carried out.
Window up when locking the vehicle. The windows will be automatically raised when the vehicle is locked. To use this function, the Bluetooth connection of the digital key must be normal.
Car wash mode. When the function is turned on, enter the car wash mode, the system temporarily deactivates the intelligent locking function. The system temporarily deactivates the smart locking function and automatically exits the car wash mode after 5 minutes of normal driving.
Seat and steering wheel comfort settings.
Vehicle network signal diagnosis. Diagnose vehicle network signal problems and submit the diagnosis results to the background.
# Detailed Vehicle Condition
Tap Vehicle Details to enter the corresponding page, where you can view vehicle information, including interior temperature, remaining mileage, total mileage, 12V battery, door status, trunk lid status, window status, door lock status and engine status.
# Function Renewal
If you want to continue to use the digital key function, you can enter the function renewal page and follow the instructions to complete the renewal process.

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# Troubleshooting
# Unable to connect Bluetooth
When within 15 meters of the vehicle, open the app, ensure the correct vehicle is selected, and refresh by pulling down on the APP homepage. After waiting 3-5 seconds, check if there is a prompt on the APP page to repair Bluetooth. Follow the instructions provided. If not, try restarting your phone and attempting again.
# Unable to use network
Please drive the vehicle to an area with normal network environment and ensure that related services are within the valid period.
# Vehicle condition display in APP does not match actual condition
After ensuring that the network environment around your phone and vehicle is normal, refresh the APP. If the issue persists, use "Vehicle Network Signal Diagnosis" in vehicle settings to attempt restoration.
# Intelligent locking and unlocking not responsive
You can try the following methods to resolve this:
If the vehicle intelligently unlocks 5 times consecutively without you opening the door, the system will temporarily disable this function for safety reasons. Simply open the door once to restore normal operation.
Due to inherent reasons, some phones cannot achieve 100% Bluetooth automatic connection. If you encounter this situation, manually open the APP and click the lock and unlock buttons.
After eliminating the above situations, approach the vehicle, turn on your phone's Bluetooth, reopen the APP, find and disable/enable smart locking and unlocking in the digital key module, then confirm whether the function has returned to normal.

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# Introduction to the Topic
The Keyless Access function allows the vehicle to be unlocked and locked without actively using the vehicle key. For this purpose, a valid vehicle key must be within close range of the vehicle.

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# Unlocking or Locking the Vehicle with Keyless Access
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/dbef646d-c580-40c6-9154-f78a0dc93a51/94e757b886ab20cc798bc021021a99c826fba5f03fe8a8faf48cca24e584671e.jpg)
Keyless Access: illustration of the operating ranges
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/dbef646d-c580-40c6-9154-f78a0dc93a51/24279c889639113eba7858120a73d2afb10b384ab1b9a080a84d2a410c9f0051.jpg)
In the door handle: sensors
A Sensor surface on the inside of the door handle for unlocking.
Sensor surface on the outside of the door handle for locking.
# Configuring Keyless Access
The behaviour of the keyless access locking and starting system Keyless Access can be set in the Vehicle menu in the Infotainment system.
If the Keyless Access function is deactivated, functions may be restricted as a result.
# Unlocking the vehicle
Touch the sensor on the inside of the door handle. All turn signals flash twice.
The entire vehicle is unlocked if the sensor is touched twice.
If only the driver's door is set to be unlocked in the infotainment system, the driver's door will be unlocked by touching the unlock sensing zone once. If the unlock sensing zone is touched twice, all doors will be unlocked.
# Unlocking the vehicle when approaching
The vehicle can be unlocked as you approach it. For this, the function must be activated in the Infotainment system and the vehicle key must be located in the operating range of the vehicle.
The vehicle is unlocked if the vehicle key is detected within the operating range. All turn signals flash twice.
The "Unlock vehicle when approaching" function is deactivated if the vehicle is not unlocked for a longer period of time. The function is re-activated with the next locking action.
If single door unlocking is activated in the central locking settings in the Infotainment system, there may be restrictions with the "Unlock vehicle when approaching" function.
# Locking the vehicle
1. Park the vehicle.
2. Carrying car keys, touch the sensor on the outside of the door handle.
All turn signals flash once.
The unlocking function is deactivated for a few seconds so that you can check that the vehicle has been locked successfully.
# Unlocking the boot lid
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle key is located within the operating range of the boot lid. The boot lid will be locked again after closing.
Please note: when Central locking, all doors and Keyless Access unlocking when approaching are activated in the Infotainment system, the vehicle remains unlocked after the boot lid has been opened and closed. The vehicle must be actively locked.
# Temporarily deactivating Keyless Access
The Keyless Access unlocking function can be deactivated temporarily.
1. Lock the vehicle with the button on the vehicle key.
2. Touch the sensor on the outside of the door handle once within 5 seconds. All turn signals flash once. Keyless Access is now temporarily deactivated.
3. To check deactivation, wait for at least 10 seconds and then pull the door handle again. It should not be possible to open the door. When the vehicle is next unlocked, it can be unlocked electronically with the
vehicle key only. The keyless locking and starting system Keyless Access is reactivated the next time the vehicle is unlocked.
# Permanently deactivating Keyless Access
Keyless Access can be permanently deactivated in the Infotainment system.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/dbef646d-c580-40c6-9154-f78a0dc93a51/7cc993c27786afa9f4ab8318d88179019c9b5d70f3d60358846820073e379196.jpg)
# NOTICE
When Keyless Access is deactivated, depending on the vehicle equipment, the sensor-controlled opening and closing of the boot lid is also deactivated even if the function is active in the vehicle menu.

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# Troubleshooting
# Keyless Access does not work
The function of the door handle sensors may be restricted if they become very dirty.
Clean the sensors.
# Automatic deactivation of the sensors
The sensors will be deactivated in the following circumstances:
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Activating sensors again:
Unlock the vehicle with the $\textcircled { 1 }$ button on the vehicle key.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e7afcee7-5b4f-49f0-bf99-3fda132914e2/9da8f21c44efac0a2384c456b5f6397b11633c0fec865c6c2d3e77e224913f07.jpg)
# No valid vehicle key recognised
The indicator lamp lights up yellow. A text message is additionally shown on the instrument cluster display.
The vehicle key is no longer in the vehicle or in the operating range.
1. Do not deactivate the vehicle's drive system.
2. Bring the vehicle key back into the vehicle or the operating range.
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e7afcee7-5b4f-49f0-bf99-3fda132914e2/a93a779462b1139fd3ec8c1a7873a0be2966cffd60a7c43ca2c7ee0ed2c458ff.jpg)
# NOTICE
When a valid key is within the sensing area, the emission of a large water flow or vapor onto the sensing area may cause the windows to automatically open or close.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e7afcee7-5b4f-49f0-bf99-3fda132914e2/faf7148942a0c757766e7b67be082fa3e76cfe658f25e0ec46e1453543920ed5.jpg)
If the message Keyless Access system faulty appears on the digital instrument cluster, malfunctions can occur in the Keyless Access system. Go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/e7afcee7-5b4f-49f0-bf99-3fda132914e2/e91306b1cff10cb79ed366d040147c1ad00030f545eab67a05c43ab0296771c7.jpg)
The Keyless Access function may not work properly if the vehicle key is subject to interference from another radio signal, e.g. mobile telephone in the direct vicinity, or is covered by another object such as a metal case. If there is no vehicle key in the vehicle or if the key is not detected, a corresponding message will be shown in the digital instrument cluster.

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# Introduction to the Topic
The doors can be locked manually and, in some cases, also unlocked manually, if the vehicle key or central locking fails, for example.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and the charging socket flap of the vehicle.
The vehicle can be locked if the ignition has been switched off or the driver has deactivated the vehicle's drive system before leaving the vehicle.
A symbol in the digital instrument cluster indicates if one or more doors are not closed properly. Do not drive on! Open the door in question and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the vehicle has been locked when all doors are closed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/df920e1842131bd7e7d36feabab6b22f3a131ad18adbed49c5103c44c23de12f.jpg)
# WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop immediately and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.
Open or close the doors only when there is no-one in the movement path of the doors.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/909e896be15b06ae66b5fdb053bf8472be7fb39626729c94eb3bbab7eddac2bd.jpg)
# WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on a slope. This could lead to injuries.
Always hold the door handle firmly when opening and closing doors.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/7f6942c2321b57fa0a1e9560c30ffe689f8a240da27dcca0fa57063d1f82c26c.jpg)
# WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can occur.
Open or close the doors and boot lid only when there is no-one in their movement path.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/e25f01390136511eb133209ccdc7d22086dd441fe6086de0e879d05a1f4b9dc3.jpg)
# WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorized persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident or emergency.
Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking button. This means that people may lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may be extremely hot or cold depending on the season. This can cause serious injuries and illness or fatalities, especially among small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get themselves to safety.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/6d6f7b5b20f6b403194e0537e6381bac88309c0c2395420cf71cf8ffd45be8c7.jpg)
# NOTICE
People who are locked in the vehicle can unlock the doors in an emergency by pulling the door release lever forcefully twice. The lever must be pulled beyond a noticeable resistance in this case.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4b306add-0f1a-46be-aa04-f95113846627/f4b63dc085708826daeee462ce5ffa47598df40ec39944ff6c700f76d223badc.jpg)
# NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again correctly in order to avoid damage to the vehicle.

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# Opening Doors
# Opening doors from outside
There is a button on the inner sides of the door handles.
1. Unlock the vehicle with the vehicle key.
2. Grip the door handle and press and hold the button on the inner side of the door handle.
3. Open the door by pulling the door handle.
# Opening doors from inside
Pull the door release lever up to the point of resistance and push open the door. Do not pull the door release lever beyond the point of resistance.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/4bcd386f-8c7d-495f-92db-665d519f919a/5355dee6f6d4b4cdf2fa77bdfda9c3e5b6b4d98d2e572c294cc0d499d86f52f5.jpg)
If the vehicle was locked from outside, the door release lever must be pulled twice up to its limit position in order to open the door from inside.

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# Indicator Lamp in the Driver Door
The central door lock control indicator light is located in the driver's door.
The vehicle is locked: A red LED flashes for approximately two seconds, firstly at short intervals and then more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking button in the driver door.

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# Central Locking Touch Panel
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/d14bac64-37c8-4a92-88aa-d180652461e2/7ad05d47b2f099ca03b9653cf7d3ada48a8cc4828e5ebcccf3caacecf76a3c72.jpg)
In the driver door: central locking touch panel
① Indicator lamp in the touch panel for central locking.
If the vehicle has been locked from outside with the vehicle key, the central locking touch panel is not activated.
Please note the following: if the vehicle was locked from inside using the central locking touch panel:
The indicator lamp in the touch panel lights up yellow when all doors are closed and locked.
The doors can be opened from the inside by pulling the door release handle. The indicator lamp in the touch panel goes out. The unopened doors and boot lid remain locked and cannot be opened from the outside. If the driver door is open, it will not be locked.

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# Automatic Locking and Unlocking
Depending on the vehicle equipment, the settings for central locking can be made in the Vehicle settings menu in the Infotainment system.
# Automatic locking (Auto Lock)
The vehicle locks itself automatically at speeds above approximately 15 km/h. The indicator lamp in the central locking button will light up yellow when the vehicle is locked.
# Automatic unlocking (Auto Unlock)
All vehicle doors and the boot lid are automatically unlocked if one of the following conditions applies:
The electronic parking brake is engaged and the ignition is switched off.
Or: the door release lever has been operated.
Or: in an accident where the airbags have been triggered.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/5c5c3142-39d9-4903-812f-8cf20c78a4f0/b2ef40fffc7d639efba7dacfa07dde43cffcdeb52ebbaf5de5396063119c6e92.jpg)
Automatic unlocking gives emergency responders access to the vehicle.

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# Opening and Closing the Driver Door Manually
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7dfa0f7e-11be-4a84-a1ac-aec3a63baecd/e3fffab585190ebe5d9908a7b3f50820819969865e7b334e44faab8a89176477.jpg)
Handle on the driver door: levering off the cover
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/7dfa0f7e-11be-4a84-a1ac-aec3a63baecd/07e1b7ee1c14f4f3785341c4c4344c847b41b490d64ce3f86774d9e29d4c625e.jpg)
Locking the driver door manually
1. Lever off the cap with the vehicle key in the direction of the arrow.
2. Insert the key bit into the lock cylinder.
3. Turn the emergency key clockwise to lock the vehicle.
4. Turn the emergency key anticlockwise to unlock the vehicle.
5. Pull the driver door handle to open the door.
6. Fit the cap again.
# Characteristics of Manual Unlocking
When manually locking, typically all doors will be locked. Whereas during manual unlocking, only the driver's door will be unlocked.

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# Manually Closing the Front Passenger Door and Rear Door
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0f7b122f-6ecd-4042-bac0-73b0c2d28f45/5a62ec1b67fd2ddf77664ec4b93c3a96cd029f7dfbd9fb23abfb29725a29cf67.jpg)
In the front edge of the rear right-hand door: manually locking the vehicle with the emergency key
When the central locking fails, the front passenger door and the rear doors can be locked manually.
1. Open the door.
2. Insert the emergency key into the vertical recess and turn the left door clockwise to lock the door and the right door counterclockwise to lock the door.
3. Close the doors and check that they are locked.
4. Have the vehicle inspected immediately by an appropriately qualified franchised service station. Volkswagen recommends an ID. UNYX Service Center.
Manually locked doors will unlock again by unlocking the vehicle or opening the corresponding door from the inside.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0f7b122f-6ecd-4042-bac0-73b0c2d28f45/af17ed6c505eebff33b101da0b9197fe56d8276a20127f4cc285da993ecf4efe.jpg)
The doors can be unlocked and opened from inside the vehicle by pulling the door opener handle.

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# Electric Childproof Lock
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a37d942d-a203-4399-9459-c708114b225c/6f3013f05a08f421cf1f24c16ba29db004e6d2c6e049ce07dd70de5984881596.jpg)
In the driver door: touch panel for electric childproof lock
① Touch panel for childproof lock.
The electric childproof lock prevents opening of the rear doors and the electric windows in the doors.
# Switching the electric childproof lock on and off
Switching on: press the touch panel.
Switching off: press the touch panel again.
The indicator lamp in the touch control lights up yellow when the childproof lock is active.
# Error message on Infotainment system or on instrument cluster display
If the electric childproof lock is operated and a rear door is opened at the same time, the electric childproof lock cannot be switched on or off at this door.
An error message is shown on the Infotainment system or on the instrument cluster display.
1. Press the button for the electric childproof lock again in order to synchronize the status of the rear doors.
2. If the error message does not disappear, have the vehicle checked by a suitably qualified workshop. Volkswagen recommends using an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/a37d942d-a203-4399-9459-c708114b225c/e61ebd4f7a81bf32f0d2d67ac827796ef86466a7650cfedfb1de6f513f0905a3.jpg)
# WARNING
When the electric childproof lock is activated, the rear doors cannot be opened from the inside.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked. This may mean that these people lock themselves in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may be extremely hot or cold depending on the season. This can cause serious injuries and illness or fatalities, especially among small children.

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# Troubleshooting
# Indicator lamp lights up continuously
The red LED in the vehicle door flashes at short intervals and then lights up continuously.
There is a fault in the locking system.
Go to a suitably qualified workshop. Volkswagen recommends using an ID. UNYX Service Center.
# Turn signals do not flash
The turn signals do not flash as confirmation when the vehicle is locked:
1. Check to make sure that all the doors, the boot lid and the bonnet are closed.
2. Close the doors, boot lid or bonnet if they are open.
# Vehicle locks itself automatically
If one of the following conditions is met, the vehicle will be automatically re-locked after a period of time:
The vehicle was unlocked but the door was not opened.
The ignition was not switched on.
The boot lid was not opened.
# Response when locking the vehicle with a second vehicle key
The vehicle key inside the vehicle is disabled for activating the vehicle's drive system as soon as the vehicle is locked from outside with a second vehicle key.
Press the button on the vehicle key in the vehicle interior to enable it for activation of the vehicle's drive system.
# Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the extent of the damage, the vehicle can be locked as follows after an accident.
1. Switch off the ignition.
2. Open the driver's door and close it again.
3. Lock the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/013be223-329e-4189-a754-c5662178fa8f/43483e1dbfd240e381a1a4e320c454d51e7a83fb2958759a3e6f627318a1e0e8.jpg)
# NOTICE
Spraying a large stream of water or vapor over the sensing zone when a valid key is in the zone may cause the windows to open or close automatically.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/013be223-329e-4189-a754-c5662178fa8f/52f74d571cadf74049f9b4e5e8ac32cca503aca2387515999ea7454921fef91b.jpg)
It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle battery or button cell in the vehicle key is weak or discharged. The vehicle can be unlocked or locked manually.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/013be223-329e-4189-a754-c5662178fa8f/565d06de18f37ea0dcf6898d53320597119fd2f0c0729599a6b0488c504e5c9a.jpg)
If there is no valid vehicle key in the vehicle or if the key is not detected, a corresponding message will be shown in the digital instrument cluster. This may occur if the vehicle key is disrupted by another radio signal or is covered by another item such as an aluminum suitcase.

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# Introduction to the Topic
The boot lid is unlocked and locked together with the doors.
In vehicles with Keyless Access, the boot lid is automatically unlocked upon opening.
When the vehicle is locked, press the button on the vehicle key once to unlock the luggage compartment lid.
When the door unlock method in Keyless Access is set to "Driver's Door", the boot lid must be unlocked by pressing the unlock button on the inside of the driver's door handle twice.
When the door unlock method in Keyless Access is set to "Single Side Door", the boot lid must be unlocked by pressing the unlock button on the inside of the driver's or passenger's door handle twice.
When the door unlock method in Keyless Access is set to "All doors", the boot lid is unlocked when the vehicle is unlocked.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/8fd4d7cd88d91167183a83a15414ca17d5df0189fcafd2f1daa47399d5ac1715.jpg)
# WARNING
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and serious injuries.
Open or close the boot lid only when there is no-one in the movement path of the boot lid.
After closing the boot lid, always check that the boot lid is properly closed. The closed boot lid must be flush with the surrounding body panels.
Always keep the boot lid closed while the vehicle is in motion.
Do not load any objects on the boot lid. This can cause damage to the vehicle or injuries.
Close and lock the boot lid and all doors when the vehicle is not in use. Ensure that no one remains in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the boot lid is open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping themselves inside. Temperatures inside a locked vehicle may be extremely hot or cold depending on the season. This can cause serious injuries and illness or fatalities, especially among small children.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/9eb67934e4624c70126a98d6906733e47083abe1a33993ba6aea6556f42a5882.jpg)
# WARNING
Serious injuries can occur if the boot lid is unlocked or opened incorrectly or without due care and attention.
Some situations may result in the inability to recognize the unlocked state of the boot lid, such as when there are items loaded on the boot lid. If the luggage compartment is unlocked, it may suddenly open while the vehicle is in motion.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/d89e3ee598fcdb7a86225ab49249e55d9d1391c60401205e79fa2de3c91d4e97.jpg)
# WARNING
If there is a large amount of snow on the boot lid, the boot lid may lower by itself and cause serious injuries due to the additional weight.
Never open the boot lid if it is covered by heavy snow.
Remove the snow or load before opening the boot lid.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/32e711bd834a1b7bb387a23313fe4a1323c2e4e8bec1fa2a8ab3bf95b426f391.jpg)
# WARNING
Do not close the boot lid by pushing it down with your hand on the window. The rear windscreen may break and cause injuries.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/927a0c14aae9b25392390fda4f465472dc368914569646b6b4d4b62ed97ee0e7.jpg)
# NOTICE
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it impossible to close the boot lid.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0ee3171b-414c-44f4-a3b6-5d3e6a071da4/549c3138d6d4d30e21026ae0673c0ff5f2cd0f439c9f59b1eb4205a24793bcec.jpg)
# NOTICE
Never use the rear spoiler to fix or hold a load. This may result in damage where the rear spoiler is torn off.

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# Opening and Closing the Boot Lid Electrically
# Open the Boot Lid Electrically
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0862f96f-606e-4424-9a7f-5a1f595f33f1/df592708103ed9393ccb6feb7aa285d6ee4e3de75816e5b7552a2f5730b3e53e.jpg)
In the boot lid: button for opening the boot lid
To activate the Keyless Access function, take the key with you and press the open button in the boot lid.
Or: Unlock all doors and press the opening button in the boot lid.
With the vehicle key in the active range, press and hold the button $\circledast$ on the key.
Or: Pull the boot lid button on the driver's side door panel $\circleddash$
# Close the Boot Lid Electrically
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0862f96f-606e-4424-9a7f-5a1f595f33f1/deb742378c202024c4bd9cebb8e2097b8bbc5c96bdd80d796c61a187ce9ce6c5.jpg)
On the open boot lid: Boot lid closing button
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0862f96f-606e-4424-9a7f-5a1f595f33f1/ff923aa60e61754d1836e5161cfc77c971ce4a672d4cfebbb8152c594038aaa5.jpg)
On the open boot lid: handle for closing the boot lid
Press the close button on the opened boot lid.
Or: When the car key is in the valid range, long press the button $\circledast$ on the key.
Or: Grasp the inside handle of the boot lid and move the boot lid slightly downwards, the boot lid will close automatically.
Or: When the vehicle is started and in park , continuously pull the boot lid switch on the driver's side door panel until the boot lid is completely closed. If pulling the switch is interrupted during the closing process, the boot lid closure action will immediately stop.
# Interrupting the opening or closing process
Short press the button on the car key during switching on or off.
Or: Press the close button $\circledast$ on the boot lid during opening or closing.
Press and hold the button $\circledast$ on the key again and the lid will move back to its initial position.
Or: Pull the boot lid button on the driver's side door panel during the boot lid opening process.
Or: Stop pulling the boot lid button on the driver's side door panel during the closing process,
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0862f96f-606e-4424-9a7f-5a1f595f33f1/3c6d6f2f5f5c154c5ccb8818c2fc947a7d82569f4dce2e9eeda193cae8d786f8.jpg)
If the luggage compartment lid is not opened for a period of time after unlocking, the luggage compartment lid is automatically re-locked.
# Acoustic signal
An acoustic signal is emitted if the boot lid is opened or closed with the vehicle key.
# Changing and saving the opening angle
The opening angle of the boot lid can be changed if there is less space at the rear or above the vehicle than the boot lid can be flipped.
1. Interrupt the opening process in the desired opening position. The boot lid must already be at least halfway open.
2. Press and hold the closing button $\circledast$ on the boot lid until the turn signal light flashes.
The changed opening angle is then stored.
The saving is confirmed by a flashing turn signal and an acoustic signal.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/0862f96f-606e-4424-9a7f-5a1f595f33f1/72310e9a2cc13caa582709446e0048e21e295daafce5c0b22f13e222cce51cbd.jpg)
# NOTICE
Before opening or closing the boot lid, check if there is sufficient moving space available for opening and closing the boot lid, e.g. in a garage.

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# Boot Lid with Easy Open
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/3bebd7779ee9a7cc26c356a6e217a1f99d01a7b2c71f67866303fcf3dbb1f396.jpg)
Illustration of the boot lid with sensor-controlled opening (Easy Open)
The boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key within the operating range of the boot lid.
1. Stand centrally behind the bumper.
2. Move your foot and shin quickly towards the bumper.
3. Quickly move your foot and shin away from the bumper.
Visual feedback is provided via the turn signals. The boot lid opens.
# Activating or deactivating Easy Open
Easy Open can be activated and deactivated in the Infotainment system:
1. Tap
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/417d875548841e3db6ab112394572d83db0af9ce9f2b4bf756405c8c517bf1b3.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/3fc9ba5824e432371c510e5eb84f8078b8a698ed242ed22ed2856c68ae56f311.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/2a77965fc95b9a49d8abf2e4dc4390d4c094044cc35bf02e5b70e314fba54ced.jpg)
Vehicle
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/6e81e1136671a7116a19f3abd111da698914b46f428388ec01030ff77482fae8.jpg)
Exterior
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/46a65f0f5152ef10f5d36a52da0942a18e9d64f7e2239c653b5027788be1d508.jpg)
Easy Open.
2. Tap the button to activate or deactivate the function.
If Easy Open is activated, Easy Close is also active.
The Easy Open function is available only when Keyless Access is activated.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/2df23f35-70dd-430a-aa4a-caeded1626ff/67d62882ee509eb793b063abfae4146f88f78e40d7934c1ca886af90d2a5dbbb.jpg)
CAUTION
If a valid vehicle key is located close to the boot lid, the Easy Open function can sometimes be operated accidentally, causing the boot lid to open, e.g. when sweeping underneath the rear bumper, if a powerful jet of water or steam is directed at the bumper, or if maintenance and repair work is carried out in the area around the rear bumper. If the boot lid is opened by mistake it can cause damage to anyone in the path of the boot lid and material damage.
Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.
Always switch off the Easy Open function via the Infotainment system before any maintenance or repair work is carried out.
Always switch off the Easy Open function via the Infotainment system before washing the vehicle.

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# Boot Lid with Easy Close
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/44fe34af-5ee9-47cb-8eeb-3c40432259cf/e37350ac62435306f437511b2c49b7a7e6428014be38a4f923abe59443f8d581.jpg)
Illustration of the boot lid with sensor-controlled closing (Easy Close)
The Easy Close function can be activated only if there is a valid vehicle key in the operating range of the boot lid.
1. Stand centrally behind the bumper.
2. Move your foot and shin quickly towards the bumper.
3. Then quickly move your foot and shin away from the bumper again.
4. Leave the sensing range with a valid vehicle key and the boot lid will close.
Easy Close will be activated for a period of time. An acoustic signal confirms activation.
The boot lid will be locked after closing if the car has been locked and there's no valid car key in the car.
Easy Close allows a maximum of one vehicle key to be locked into the boot.
The closing operation will be interrupted as soon as a vehicle key comes within the operating range again. The boot lid will then open again.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/44fe34af-5ee9-47cb-8eeb-3c40432259cf/26d339e7d78321cf6fb9bb3e901f36f4f6bb305ac6034a2471d8609f2e0b7538.jpg)
# CAUTION
If a valid vehicle key is located close to the boot lid, the Easy Close function can sometimes be operated accidentally, causing the boot lid to close, for example when sweeping underneath the rear bumper or if maintenance and repair work is carried out in the area around the rear bumper. If the boot lid is closed by mistake, this can cause injuries to persons in the path of the boot lid and material damage.
Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.
Always make sure that no one is in the movement path of the boot lid.
Do not hold on in the movement path of the boot lid.
Always switch off the Easy Close function via the Infotainment system before carrying out any maintenance or repair work on the vehicle.
Always switch off the Easy Close function via the Infotainment system before washing the vehicle.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/44fe34af-5ee9-47cb-8eeb-3c40432259cf/31145b62f136b64122d0f7a571423f272309852041641bf351807b2781e90c99.jpg)
The closing operation will be automatically interrupted if another boot lid function is activated during closing or if objects are detected in the area of the boot lid.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/44fe34af-5ee9-47cb-8eeb-3c40432259cf/ddc394262cb886cda0e2bf0d1a1a18f7cc0bf6cf13fd5392fc5017e4180612f5.jpg)
The boot lid locks automatically after closing if the vehicle is locked and there's no valid key in the car. If the vehicle is completely unlocked before closing the boot lid, the boot lid will not be locked automatically after closing.

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# Unlocking the Boot Lid Manually
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/014db442-3e40-47a4-8f90-f0831e254251/399df08f105e5ac32bb436f3646f87b447ec609d40ce6d6e20eb2a34432d70bb.jpg)
In the boot lid: manual release for the boot lid
# Unlocking the boot lid manually
The boot lid can be unlocked and opened from the inside when an occupant is trapped in the vehicle and cannot escape through another door. The emergency unlock switch is located in the lower trim panel on the inside of the boot lid.
Insert a screwdriver or other suitable tool into the circular groove on the inside of the luggage compartment lid.
Turn a screwdriver or other tool in the direction of the arrow to unlock the luggage compartment lid.
After unlocking, push the luggage compartment lid outward until it opens.

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# Troubleshooting
# Boot lid cannot be opened or closed
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will need to use more force than usual.
The drive switches off automatically in order to prevent overheating if the boot lid is operated too frequently within a short space of time. Until the drive has cooled off, increased effort may be required to open and closed the boot lid by hand.
The boot lid must be closed by hand when the 12V battery or fuse is disconnected or damaged.
# Inflexible Boot lid movement
When the outside temperature is near freezing point, the opening mechanism may not always automatically lift a partially opened boot lid.
Need to manually lift upwards to continue lifting the boot lid.
# Easy Open Not Working
Easy Open works only when the ignition is switched off.
Clean the sensors in the rear bumper.
During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.

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# Opening and Closing Windows
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/d39496249d69d84e6359f5136b7230321b32452d989ad653b1b8178cbc295e15.jpg)
In the driver door: buttons for electric windows and electric childproof lock
① Buttons for electric windows.
② Touch control for activating the rear electric windows and convenience opening and closing.
③ Electric childproof lock.
The electric windows in the front doors can be operated with the buttons $\textcircled{4}$ by default.
# Opening windows
Press the $\textcircled{4}$ button.
# Closing windows
Pull the $\textcircled{4}$ button.
After turning off the starter switch, the windows can still be opened or closed by means of the buttons inside the doors for a short period of time, as long as the driver's or passenger's door has not yet been opened.
# Deactivating the window regulator switches in the rear doors
Press the touch control $\textcircled { \widehat { \pi } }$
The electric childproof lock is switched on. The indicator lamp in the touch control lights up yellow.
# Using the touch control
To activate operation of the electric windows in the rear doors, briefly press the touch control . The touch control function light lights up when operation of the electric windows in the rear doors is activated.
If the electric windows in the rear windows are not operated after operation has been activated, operation of the electric windows in the front doors will be activated again after around 10 seconds.
To activate operation of the electric windows in the front doors, briefly press the touch control again.
# One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do this.
# One-touch closing
Briefly pull the button for the corresponding window up to the second position.
# One-touch opening
Briefly press the button for the corresponding window down to the second position.
# Stopping the one-touch function
Press or pull the button for the appropriate window again.
# Convenient opening and closing
Press and hold the ouch control to activate convenient opening and closing of the electric windows in all doors. The touch control function light flashes when the function is activated. All four windows can now be simultaneously opened or closed with each of the two buttons .
If the electric windows are not operated after convenience opening and closing has been activated, operation of the electric windows in the front doors will be activated again after around 10 seconds.
Press and hold the touch control briefly again to deactivate the function.
# Open and close the windows with the car key from outside the vehicle:
1. Press and hold the locking or unlocking button on the vehicle key.
Or: in vehicles with the keyless locking and starting system Keyless Access: Place your finger on the locking sensor in the door handle for a few seconds until the windows are closed. The vehicle key must also be within the operating range.
2. To interrupt this function, let go of the locking or unlocking button.
Or: Remove your finger from the sensor.
A valid vehicle key must be located within close range. All turn signals will flash once as confirmation that all the windows have been closed.
Settings for convenient opening can be adjusted in the Vehicle menu in the Infotainment system.
1. Tap
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/f8b8467063f3fdc0f6492c4814d336008e37eb046395099083c5e59ee7509eba.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/f6ef93d2401df4cd8188534007b85ac1e21ef439fa8326f5fa5541ada30e47bb.jpg)
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/27a5ce4edffcde998fde1b1701448fffbe1e1c64d78f88b3fee9857abc282d84.jpg)
# Vehicle
# Exterior
# Window.
2. Quickly Open:
All windows
Driver's window
Close
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/436024b63a29a2c38e94adf566876bc2db83447832cac41a3a7cf2e18c791a82.jpg)
# WARNING
Careless or unsupervised use of the electric window lifter can cause serious injuries.
Open or close electric windows only when there is nobody in the operating path of the windows.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that the rear doors and windows cannot be opened or closed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/c111a9e5ab117c3a0cf73f4ad62d239be761016cdfe8c446ed3c0cd7feee02a0.jpg)
# NOTICE
Rainfalls can enter the vehicle interior via open windows and cause damage to the vehicle. Correct operation of the controls also cannot be guaranteed.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/4cb9fa47ff031cd588f5e629a88b194c2531e7e2c3600bc55fdb22f369199e08.jpg)
One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a suitably qualified workshop. Volkswagen recommends contact with an ID. UNYX Service Center.
![image](https://cdn-mineru.openxlab.org.cn/result/2026-05-12/bed256bc-ce7b-4773-a509-9e4cd505845d/35291214882f9b427e614f86febf5f9b02a667c385c3b236ea2a7df6eb7c0140.jpg)
Convenient opening and closing works only when one-touch opening and closing is activated for all electric windows.

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