61 lines
3.4 KiB
Plaintext
61 lines
3.4 KiB
Plaintext
|
6. Scope of Work
|
|||
|
|
6.1 Project Background
|
|||
|
|
The project is aiming to setup a Red note mini app portal for Audi China Red note account. With the portal’s settings, customers can see car models on Red note mini app, and fulfill forms to submit their contact info.
|
|||
|
|
|
|||
|
|
This RFP scope including: 2026 Red note mini app function setup + Application Operation, and year 2027 and 2028 application operation.
|
|||
|
|
6.2 Project Targets
|
|||
|
|
|
|||
|
|
The project targets to setup a Red note mini app portal, as well as the operation to the application and cloud environment.
|
|||
|
|
|
|||
|
|
The portal allows user to edit the pages content which show on Red not mini app and manage API connections to Red note mini app.
|
|||
|
|
6.3 Project Deliverables
|
|||
|
|
6.3.1. Function Deliverables
|
|||
|
|
Setup Red note mini app portal service:
|
|||
|
|
• Platform preparation: Setup a 3rd party platform to manage Red note mini app display content with Audi China account, the platform connect to Red note mini app backend.
|
|||
|
|
• Environment Preparation: 3rd party platform is to be setup on a secured private cloud environment .
|
|||
|
|
• Project Management: Daily account service, timeline management, risk management, quality control, meeting material preparation and other related Red note mini app topics will be discussed on weekly meeting.
|
|||
|
|
Portal maintenance and Content operation service:
|
|||
|
|
• Portal maintenance: Keep the Red note mini app portal available and operational.
|
|||
|
|
• Content operation: Maintain the Red note mini app content as marketing department required. And keep the content update with JV’s official websites car model images in weekly regularity .
|
|||
|
|
• Project Status Tracking: Hold weekly meetings for progress updates, issue resolve.
|
|||
|
|
Risk Management, including but not limited to below:
|
|||
|
|
• Data Loss: Verify backups and retain source environment for ≥1 month
|
|||
|
|
• Performance Degradation: Implement monitoring and optimization
|
|||
|
|
• Integration Failure: Establish testing and troubleshooting mechanisms
|
|||
|
|
• Contingency Planning: Prepare rollback and incident response procedures
|
|||
|
|
|
|||
|
|
Operational Requirement, including but not limited to below:
|
|||
|
|
• Application Support:
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
Operation Time Service Hours Stand-by Hours
|
|||
|
|
Priority critical & high
|
|||
|
|
Monday - Friday 8:30 17:30 17:30 8:30
|
|||
|
|
Saturday-Sunday and Public Holidays
|
|||
|
|
N/A 00:00 24:00
|
|||
|
|
|
|||
|
|
|
|||
|
|
- Monthly operation report required and review with Audi China
|
|||
|
|
- Critical/High Incident report is required
|
|||
|
|
|
|||
|
|
|
|||
|
|
6.3.2. Non-function Requirement
|
|||
|
|
• Vendor Qualifications
|
|||
|
|
Red note mini app knowledge: Comprehensive expertise in integration, applications, cloud, security, and data
|
|||
|
|
Certifications: PMP certification
|
|||
|
|
Operations Experience: Experienced in Red note application operation
|
|||
|
|
|
|||
|
|
• Reusability requirements
|
|||
|
|
Explain how to maximize the use of existing technology platforms, infrastructure, and IT skills (e.g., existing web applications and hardware platforms).
|
|||
|
|
|
|||
|
|
• Openness requirements
|
|||
|
|
A standard open platform interface is used to support data exchange and sharing with other systems. In case there’s migration to other platform, the content should be able to easily migrate.
|
|||
|
|
|
|||
|
|
|
|||
|
|
IMPORTANT: The Vendor of choice must have a sufficient number of resources, and identified resources must be available according to agreed project schedule to assure an on-time Go-Live. Other resources should be acted as a backup in case identified resources cannot fulfill their duties.
|
|||
|
|
|
|||
|
|
Support and Knowledge Transfer
|
|||
|
|
Vendor should provide necessary technical support and provide knowledge transition in the project phase.
|
|||
|
|
|